Fiverr's Terms of Service and Community Standards exist to keep our marketplace safe, fair, and trustworthy for everyone. If a policy violation occurs, this article outlines the relevant types of violations, explains how they may affect your activity on Fiverr, and helps you understand the applicable policy and next steps.
Account restrictions
Integrity & authenticity
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Your account has violated Fiverr's policies by posing as another person or entity in a misleading manner.
As outlined in our Community Standards, it is prohibited to include false or misleading information in your user profile, such as a fake name, photo, location, or other biographical details.
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Your account has violated Fiverr's policies by engaging in off-platform activity.
As outlined in our Community Standards, actions such as directing clients or freelancers to external platforms, suggesting alternative payment systems, offering external contracts, or sharing personal contact details for off-platform business are prohibited.
Learn more about this policy in our Stay protected: Fiverr's off-platform policy Help Center article.
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Your account has violated Fiverr's policies by engaging in messaging activity that was unwanted, repetitive, and/or disruptive to other members of our community.
As outlined in our Community Standards, such actions undermine the integrity of our platform and can potentially harm our users.
Learn more about this policy in our Avoiding spam and staying safe on Fiverr Help Center article.
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Your account has violated Fiverr's policies by engaging in phishing attempts, distributing malware, and/or sharing other potentially harmful content through Fiverr communication tools.
As outlined in our Community Standards, Fiverr prohibits any attempts to compromise user security through deceptive or harmful digital activity.
Learn more about this policy in our Avoiding spam and staying safe on Fiverr Help Center article.
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Your account has violated Fiverr's policies regarding account integrity.
As outlined in our Community Standards, users can only have one account on the platform, as multiple accounts can be misleading to other users and are considered a manipulation of our system.
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Your account's activity is not in line with Fiverr's quality standards. Freelancers on Fiverr are expected to maintain a professional level of quality and expertise that aligns with the expectations of our community.
Our review has determined that your account's recent activity or service offerings do not meet these standards. Fiverr aims to maintain a marketplace built on trust and professionalism. Learn more about our expectations for service quality and trust in our Fiverr's guide to quality and trust Help Center article.
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Your account has violated Fiverr's policies on feedback manipulation. This includes any attempt to improperly influence reviews, ratings, or feedback, or otherwise undermine the authenticity of Fiverr's review system.
For more information about this policy, please refer to our Community Standards and the Help Center article Reviews and ratings for freelancers.
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Your account has violated Fiverr's policies by threatening to withhold payment or the delivery of services from another user.
As outlined in our Community Standards, any threats or attempts to pressure another user for payment, services, or positive feedback are prohibited.
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Your account has violated Fiverr's policies by abusing our reporting tools. These tools were designed to help maintain a trustworthy marketplace for our community.
As outlined in our Community Standards, the misuse of these tools to submit false or misleading reports is strictly prohibited. This includes falsely categorizing reports, repeatedly submitting baseless reports to target users, and mass reporting to manipulate enforcement. Additionally, providing fabricated evidence, exploiting the system to harm competitors, or using multiple accounts and automation to evade this policy are all violations.
Learn more in our How to report content or behavior on Fiverr Help Center article.
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Your account has violated Fiverr's policies by attempting to manipulate a promotional program or campaign.
As outlined in our Community Standards, Fiverr strictly prohibits any deceptive efforts to gain disproportionate benefits in the marketplace.
Learn more in our Referral Program Help Center article.
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Your account has violated Fiverr's policies by engaging in inappropriate behavior towards members of the Fiverr Team.
As outlined in our Community Standards, our community is built on principles of mutual respect, and we do not tolerate behavior that is abusive, rude, or inconsistent with our values, including towards members of our team.
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Your account has violated Fiverr's policies by using a username, display name, or personal assistant name that does not comply with our trust and safety standards.
All names must be appropriate and respectful. They cannot contain offensive language, hate speech, or explicit content. Additionally, names that impersonate others or Fiverr itself, infringe on intellectual property, or mislead users are strictly prohibited.
Learn more in our Managing your display name Help Center article.
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Your account has violated Fiverr's policies by engaging in suspicious financial transactions on the Fiverr platform.
As outlined in our Community Standards, any activity related to money laundering, fraudulent transactions, or unauthorized financial actions is strictly prohibited.
- In compliance with applicable laws and with our Terms of Service, Fiverr is not available to citizens from your country or region.
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Your account has violated Fiverr's policies by offering or requesting adult services, which are prohibited on the Fiverr platform.
As outlined in our Community Standards, Fiverr does not allow any content or services related to adult material, including explicit or sexually suggestive content.
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Your profile was flagged for abusing the Briefs tool, which is in violation of our Community Standards and our Terms of Service. As a result, your Fiverr account was disabled. This decision was taken after careful consideration and cannot be reversed.
Due to your account being disabled, you cannot log in or withdraw any funds you may have. If you have any funds available for withdrawal, in 90 days from now, you will receive an email with instructions explaining how to withdraw these funds. This email will be sent automatically and there is no need to contact Customer Support.
Illegal & prohibited services
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Your account has violated Fiverr's policies by offering or requesting a service that is not allowed on the platform.
Fiverr maintains clear guidelines to ensure a safe, trustworthy, and professional marketplace. Any service that involves illegal activities, deception, unauthorized data collection, spam, or manipulation, as well as other actions that may compromise the integrity of the platform, is strictly prohibited.
Learn more by reviewing Fiverr's Community Standards.
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Your account has violated Fiverr's policies by breaching the policies of a third party. A third party refers to a company or individual not directly affiliated with Fiverr, but who may be affected by the services you offer or request.
As outlined in our Community Standards, any service offered that relies on another party's platforms, tools, or products must also comply with that company's Terms of Service and other applicable policies.
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Your account has violated Fiverr's policies by requesting or offering a service that could intentionally or unintentionally harm our users, other individuals, property, or animals, or by engaging in other prohibited activity.
As outlined in our Community Standards, Fiverr prohibits any activity that could pose risks to individuals, animals, or the broader community.
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After a thorough review of your account, we have determined that your account activity is in violation of our Terms of Service. This decision was taken after careful consideration and cannot be reversed.
Due to your account being disabled, you cannot log in or withdraw any funds you may have. If you have any funds available for withdrawal, in 90 days from now, you will receive an email with instructions explaining how to withdraw these funds. This email will be sent automatically and there is no need to contact Customer Support.
Objectionable content & user safety
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Your account has violated Fiverr's policies by engaging in hate speech and/or discrimination against an individual or group based on race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, and/or disability. This policy applies to all user-generated content, including Gigs, briefs, deliveries, portfolios, and any other content that depicts or promotes hate speech or discrimination.
As outlined in our Community Standards, Fiverr strictly prohibits any hateful content or discriminatory behavior.
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Your account has violated Fiverr's policies by engaging in inappropriate behavior.
As outlined in our Community Standards, our community is built on principles of mutual respect, and we do not tolerate behavior that is abusive, rude, or inconsistent with our values.
Intellectual property
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Your account has violated Fiverr's policies by infringing the intellectual property (IP) rights of a third party. A third party refers to a company or individual not directly affiliated with Fiverr, but who may be affected by the services you offer or request.
As outlined in our Community Standards, we require that all services offered be based on the freelancer's own IP or have the necessary licenses.
Learn more in our Intellectual Property Claims Policy article.
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Your account has violated Fiverr's policies by using or delivering non-original material.
As outlined in our Community Standards, we expect the Fiverr community to respect the hard work and creativity of others while adhering to ethical and lawful creative practices. Freelancers may only offer and deliver services based on their own original work or legally obtained licenses. Using third-party content without proper authorization is strictly prohibited.
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We reviewed your deliveries and determined that they were not your original work. We consider copying or stealing other people's work a violation of our Community Standards and our Terms of Service. As a result, your Fiverr account was permanently disabled. This decision was taken after careful consideration and cannot be reversed.
Due to your account being disabled, you cannot log in or withdraw any funds you may have. If you have any funds available for withdrawal, in 90 days from now, you will receive an email with instructions explaining how to withdraw these funds. This email will be sent automatically and there is no need to contact Customer Support.
Minors policy
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Your account has violated Fiverr's policies by being operated by a minor under the age of 13.
As outlined in our Community Standards, users under 13 are strictly prohibited from using Fiverr under any circumstances.
Learn more in our Navigating Fiverr as a minor Help Center article.
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Your account has violated Fiverr's policies by being operated by a minor without the required parental or guardian oversight.
As outlined in our Community Standards, minors aged 13-18 may only use Fiverr through a parent or guardian-owned account that complies with our guidelines.
Learn more in our Navigating Fiverr as a minor Help Center article.
Special restrictions
- Your account has been flagged due to strong indications of suspicious activity, that suggest an attempt to manipulate the platform or evade Fiverr's policies. This may include activity linked to multiple accounts, unusual location patterns, accounts that have been associated with violations of our Terms of Service, the use of unauthorized methods, or other actions that compromise the security and integrity of our marketplace.
You can read more about our policies and how to adhere to them in our Community Standards. -
As part of our ongoing commitment to maintaining trust and integrity on the platform, we regularly review freelancer accounts. Based on our review, we've determined that your account does not currently meet Fiverr's requirements to continue selling, in line with our Terms of Service.
This sanction may have been applied due to one or more of the following reasons:
- Offering prohibited services
- Operating multiple accounts
- Using methods to conceal identity or location
- Engaging in activities previously linked to fraudulent behavior on Fiverr
- Identity verification process failed: we were unable to verify the information you provided
- Business verification process failed: we could not verify your business details as required
Please note that you can continue communicating with clients to complete your active orders and withdraw cleared funds from completed orders. You are also welcome to continue using Fiverr as a client.
If you have additional questions, you can reach out to our Customer Support Team.
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Your account has violated Fiverr's policies by engaging in irregular account activity.
As outlined in our Community Standards, all users must ensure their account activity remains consistent with Fiverr's security and integrity guidelines.
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We've detected suspicious activity on your account that suggests it may have been accessed without your permission. To protect your security and prevent unauthorized use, your account has been temporarily suspended.
We're working to resolve this as quickly as possible. For further assistance, please contact our Customer Support.
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Our system indicated that you filed a dispute/chargeback claim with PayPal or your credit card company/bank. In accordance with our Terms of Service, we highly recommend that you close the dispute/chargeback and contact our Customer Support representatives to restore your account and resolve this issue through Fiverr.
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Your account was flagged for multiple chargebacks and disputes with payment providers, which is in violation of our Terms of Service.
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We were informed that you filed a dispute/chargeback with your payment provider for one of your orders. This is against our Terms of Service. We highly recommend that you close the dispute with the payment provider and contact Customer Support to resolve this issue within Fiverr.
For more information, please review our Terms of Service. This is your first warning. If you repeat this violation or continue to violate Fiverr's Terms of Service, your account will be restricted.
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Your account has been flagged for excessive cancellations.
Our freelancer community works very hard to provide clients with the best possible service. Constantly canceling orders is not an acceptable practice within our marketplace and is not fair to our freelancers. We encourage our clients and freelancers to work together to find a mutually beneficial solution.
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Your account has violated Fiverr's Terms of Service and Community Standards.
Maintaining the integrity of our platform and ensuring the safety of our users are our top priorities.
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Sorry, we weren't able to verify your identity. Therefore, your account has been restricted. You are still able to complete your active orders but cannot place or receive new ones. Please note, you can only communicate with your buyers with whom you have an active order.
You can still perform the ID verification process to verify your identity and reactivate your account. To learn more about ID verification, please visit our Help Center.
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Due to unsuccessful phone number verification attempts, your account has been temporarily suspended.
Please contact our Customer Support Team so we can review your case and get back to you with further instructions.
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As the phone verification process hasn't been completed, your account has been temporarily suspended.
Please contact our Customer Support Team so we can review your case and provide further instructions.
- We are constantly working on improving every aspect of our marketplace, and after reviewing your account, our Trust and Safety Team determined that it does not meet our Terms of Service and/or other standards stated in other Fiverr policies due to the account receiving multiple warnings.
Gig violations
Quality & content
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Your Gig description, title, or packages were found to be unclear or misleading. To ensure success, make sure your Gig title and description are written clearly and are well-defined, accurately presenting your service. Ensure that all information in your description, packages, and settings is consistent and aligned with your services, and that any client requirements needed to start the work are clearly stated.
Please review our Creating your Gig and What are packages? Help Center articles for more information.
- Misrepresenting your Fiverr status by using a freelancer badge or level on Fiverr that doesn't accurately reflect your current status is a violation of Fiverr's Community Standards. However, you may include them if they correctly reflect your current level.
- Your Gig description, or parts of it, might be copied from another Fiverr freelancer. This behavior is against our Community Standards. Please ensure that you write your next Gig description using your own original content.
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Fiverr is a global marketplace that connects clients and freelancers from all over the world. For this reason, all Gigs must be created in English. Remember that you may add another language within the Gig/Package descriptions in addition to the English description.
For more information, see Gig Policies.
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To maintain a professional and safe environment, we ask that all communication remains respectful and focused. Our goal is to foster a business-oriented platform where everyone feels welcome and secure, ensuring constructive and respectful interactions. When creating your next Gig, please do not use offensive language.
For more information, please view Fiverr's Community Standards.
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Your Gig image might be copied from another Fiverr freelancer. When creating Gigs in the future, please use an original image. Copying images from other freelancers is against Fiverr's Community Standards. If you continue to use a copied image, your Gig might be removed.
Learn more about making the most from your Gig image.
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Your Gig's image contains content that could be considered adult, offensive, violent, or inappropriate. Fiverr aims to maintain a respectful, inclusive, and safe environment for all users, as the platform is open to a diverse range of people from different backgrounds and cultures.
For more information, please view our Community Standards.
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The image you are using for your Gig was found to be not original. All images displayed or delivered must be your own work and meet the same standard and quality as the service you are offering to your clients. Using stock images, random photos from the internet, or images you copied or purchased from another freelancer may mislead clients and is against our Community Standards.
Learn more about making the most from your Gig image.
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Unfortunately, your Gig image does not meet our guidelines. It may be broken, low-quality, unclear, or unrelated to your service, for example using clickbait or misleading visuals.
Learn more about our Gig image guidelines in these Help Center articles: Gig Images: General Gig image guidelines and Gig image guidelines: Making the most of your Gig image.
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It is mandatory to include either a video or an audio sample for the specific category you have selected. If your Gig was placed in the Music & Audio category, we ask that you upload either a video or an audio sample to your Gig. If your Gig was placed in the Video & Animation category, we ask that you upload a video. It's important for clients to be able to see a sample of your work to assess your level of professionalism and to better understand what you offer. Your video and audio should be created with high production quality and be original.
For more information, see Adding a video to your Gig.
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It seems that your Gig was not updated according to our previous requests and comments.
For more information regarding our Gig requirements, please refer to the Gigs section in our Help Center.
Service related
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Your Gig contains content that could be considered adult, offensive, violent, or inappropriate. Fiverr aims to maintain a respectful, inclusive, and safe environment for all users, as the platform is open to a diverse range of people from different backgrounds and cultures.
For more information, please view our Community Standards.
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We are continually working to make sure our platform provides services that are currently in demand. To this end, we might, from time to time, restructure our catalog and cease to offer certain services. Since you are providing one of the discontinued services, we are letting you know that your Gig has been removed. This can be a good opportunity to refresh your offerings and provide services that clients are looking for.
Learn more about this policy in our Community Standards. For further details, visit the Fiverr Forum and our Help Center.
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Your Gig lacks clarity regarding the specific methods you will use for promotion.
When creating a Gig, please specify how the promotion will be carried out and on which platforms.
For more information, please view Fiverr's Community Standards.
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Unfortunately, we had to remove your Gig as the service either does not meet the professional standards we expect across the Fiverr marketplace, or it does not conform to the Trust and Safety measures we continuously apply to protect our community.
Read more about our trust and safety measures in our Community Standards.
- By taking part in faking someone else's documents you are violating Fiverr's Community Standards, Terms of Service, and potentially participating in unlawful behavior. Such services are not allowed in our marketplace.
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By selling lists of phone numbers, emails, addresses, and other personal information of third parties, you may be promoting spam and infringing third-party rights. A third party refers to a company or individual not directly affiliated with Fiverr, but who may be affected by the services you offer or request.
For more information, please see Fiverr's Community Standards.
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Your offer to remove a watermark from a third-party's copyrighted work does not comply with Fiverr's Community Standards. All services must uphold intellectual property rights and respect ownership, and as such, watermark removal services are not permitted.
For more information about watermarks and original content, click here.
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Your Gig has been identified as potentially violating the Terms of Service of a third party. A third party refers to a company or individual not directly affiliated with Fiverr, but who may be affected by the services you offer or request. Please make sure to adhere to the Terms of Service of any external platforms and companies when offering your services.
Additionally, ensure that your Gig complies with all relevant guidelines of our Community Standards before creating a new one.
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Your Gig has been flagged due to a violation of third-party intellectual property rights. A third party refers to a company or individual not directly affiliated with Fiverr, but who may be affected by the services you offer or request.
Please ensure that you only offer services that you own or have obtained a valid license, permission, or authorization to use.
For more information, please view Fiverr's Community Standards and Copyright and intellectual property rights.
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Fiverr does not allow any services that offer to complete academic or workplace tasks, such as homework or job screening assignments, that are expected to be fulfilled without assistance from external sources. We expect our users to uphold academic and professional integrity, and Fiverr will not support any activities that dishonor the authenticity, honesty, and ethical standards of academic or workplace processes.
For more information, please view Fiverr's Community Standards. Learn more about Academic and workplace dishonesty on Fiverr.
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To maintain integrity and transparency within our community, Fiverr prohibits any services which are intended to mislead, manipulate, or deliver deceiving or inauthentic content.
Offering any review, whether written, video, or otherwise, that does not reflect an honest and impartial opinion or a genuine experience with a product, service, or business is strictly prohibited on Fiverr.
For more information, please view Fiverr's Community Standards.
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The service you are offering violates our policies.
To learn more about our Prohibited Services policy, please review our Community Standards.
- Your Gig seems to be selling a product instead of a service, as it is not customized for each client. This type of offering is outside our marketplace scope. Please make sure your Gig provides a customized service and adjust all Gig elements accordingly.
Off-platform transactions
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To keep the marketplace safe for our users, we do not allow the inclusion of external payment methods and personal contact details in Gigs, such as email addresses, phone numbers, or alternative payment systems. We also prohibit the promotion of services, websites, or products outside of Fiverr, as all services must be offered and delivered exclusively through the platform.
Fiverr provides all the necessary tools for secure communication and transactions, eliminating the need to use external contact or payment methods. Please ensure that your Gig follows these guidelines to maintain a safe and professional marketplace.
Learn more in our Stay protected: Fiverr's off-platform policy Help Center article.
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To keep the marketplace safe for our users, we do not allow the inclusion of external payment methods and personal contact details in Gig images, such as email addresses, phone numbers, or alternative payment systems.
Fiverr provides all the necessary tools for secure communication and transactions within the platform, so there is no need to include external contact details or links in your Gig images. Please ensure that your Gig follows these guidelines to maintain a safe and professional marketplace.
Learn more about our communication policies in our Stay protected: Fiverr's off-platform policy, Gig Policies, and Gig image guidelines Help Center articles.
Portfolio violations
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Your portfolio project / live portfolio has been removed because it references services that are prohibited or outside the Fiverr catalog.
To learn more about prohibited services, please review Fiverr's Community Standards and Terms of Service. For specific guidelines on portfolio usage, please refer to our Using My Portfolio Help Center article.
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Your portfolio project / live portfolio has been removed due to the use of inappropriate content, such as adult images, hate speech, harassment, or incitement to violence, that violates our policies.
To learn more, you can review Fiverr's Community Standards and Terms of Service. For specific guidelines on portfolio usage, please refer to our Using My Portfolio Help Center article.
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Your portfolio project / live portfolio has been removed due to displaying payment details and/or contact information which breaches our policies.
To learn more about this policy, please review our Community Standards and Terms of Service, as well as our Stay protected: Fiverr's off-platform policy Help Center article. For specific guidelines on portfolio usage, please refer to our Using My Portfolio Help Center article.
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Your portfolio project / live portfolio has been removed following an intellectual property infringement report by a third party. A third party refers to a company or individual not directly affiliated with Fiverr, but who may be affected by the services you offer or request.
To learn more about Fiverr's policies, you can review our Intellectual Property Claims Policy, Community Standards, and our Terms of Service. For specific guidelines on portfolio usage, please refer to our Using My Portfolio Help Center article.
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Your portfolio project / live portfolio has been removed due to the use of non-original elements, including text, images, and/or audio/video. Freelancers may only use their own original work or legally obtained elements.
Using third-party content without proper authorization is strictly prohibited. A third party refers to a company or individual not directly affiliated with Fiverr, but who may be affected by the services you offer or request.
To learn more about Fiverr's policies, you can review our Community Standards and Terms of Service. For specific guidelines on portfolio usage, please refer to our Using My Portfolio Help Center article.
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Your portfolio project / live portfolio has been removed due to the use of content, such as images, videos, and documents, without proper consent from the client, including displaying personally identifiable information (PII).
To learn more about Fiverr's policies, you can review our Community Standards and Terms of Service. For specific guidelines on portfolio usage, please refer to our Using My Portfolio Help Center article.
Account warnings
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Abusing reporting tools
Your account has received a warning for violating Fiverr's policies by abusing our reporting tools, which is a violation of our Community Standards. Fiverr relies on accurate reporting to maintain a trustworthy marketplace. Submitting false, inaccurate, or retaliatory reports undermines our ability to protect the community and can create unfair reporting practices that negatively affect other users and the integrity of the marketplace. Please use the reporting tools only when you have a good-faith concern that a policy violation may have occurred.
For more details on acceptable practices, please refer to our Help Center article. -
Academic or workplace dishonesty
Your account has received a warning for participating in academic or workplace dishonesty, which violates Fiverr's policies. Upholding academic and professional integrity is crucial on Fiverr. Offering or requesting services intended to bypass educational requirements or workplace screening assignments dishonors ethical standards and will not be supported on our platform.
For more information, please view Fiverr's Community Standards. Learn more about Academic and workplace dishonesty on Fiverr via our Help Center.
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Account integrity
Your account has received a warning for providing misleading information in your profile, which is a violation of our Community Standards. Transparency and authenticity are key to a fair marketplace. Misrepresenting profile information, such as your location, language abilities, skills, or profile picture, deceives the community and creates an unfair environment for authentic freelancers.
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Adult services
Your account has received a warning for violating Fiverr's policies by offering or requesting adult-related services. Fiverr is committed to providing a safe, respectable, and professional environment. Sharing adult content, whether in communications, Gigs, or delivered work, directly violates this commitment and is strictly prohibited under our Community Standards.
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Contact information in profile
Your account has received a warning for adding personal contact information to your profile, which is a violation of our Community Standards. To protect our clients and freelancers and help maintain a safe marketplace, user profiles must not include personal contact details, such as email addresses, phone numbers, or similar contact information. Please rewrite your profile description without including this information.
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Delivering hate-related content
Your account has received a warning for delivering hate or discrimination-related content, which is a violation of our Community Standards. Fiverr actively condemns bullying, harassment, and hate speech. Producing or delivering work that promotes hateful or discriminatory ideas can contribute to the spread of harmful content, which Fiverr does not allow.
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Discrimination and hate speech
Your account has received a warning for using discriminatory language or hate speech, which is a severe violation of our Community Standards. Fiverr is a global, inclusive community where everyone deserves to be treated with dignity and respect. We have a zero-tolerance policy for discrimination, bullying, harassment, and hate speech toward any individual or group. Such actions undermine the safe and equal environment we have built for our users.
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Excessive order cancellations
Your account has received a warning for excessive order cancellations, which violates our Community Standards. Our freelancer community works hard to provide excellent service, and frequent cancellations undermine a fair marketplace by disregarding the time and effort freelancers invest in their work. We encourage you to communicate proactively with freelancers to find a mutually beneficial solution before resorting to cancellation.
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Fake reviews
Your account has received a warning for offering or requesting fake reviews, which is a violation of our Community Standards. Fiverr works diligently to maintain a trusted marketplace. Offering or requesting services that provide fake reviews, ratings, or feedback for any external product, business, or website is strictly prohibited. These services mislead consumers and harm the integrity of our platform.
For more details on acceptable practices, please refer to our Help Center Article.
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Feedback boosting
Your account has received a warning for engaging in feedback boosting, which violates our Community Standards. Authentic, unbiased reviews are the backbone of our rating system. Purchasing or selling services with the intent to artificially inflate ratings or levels creates an unfair advantage, deceives other users, and severely damages the credibility of our marketplace.
For more details on acceptable practices, please refer to our Help Center article.
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Feedback manipulation
Your account has received a warning for attempting to manipulate reviews, which is a violation of our Community Standards. Transparency is essential to maintaining a trusted marketplace. Asking another user to edit or remove a review or seek to influence clients in any way undermines the authenticity of our review system.
For more details on acceptable practices, please refer to our Help Center article.
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Freelancer self-promotion
Your account has received a warning for misusing the "Project Briefs" tool for self-promotion, which violates our Community Standards. The Briefs tool is designed exclusively for clients looking to hire. Spamming this tool with promotions for your own services disrupts the tool's intended purpose and creates a frustrating experience for genuine clients.
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General policy violation
Your account has received a warning for violating Fiverr's Trust and Safety principles, which are outlined in our Community Standards. Fiverr enforces strict policies to ensure a secure and reliable experience for everyone. Your recent actions compromised these protections and went against our community ideals.
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Inappropriate behavior toward Fiverr staff
Your account has received a warning for inappropriate behavior toward Fiverr staff, which is a violation of our Community Standards. Our goal is to help resolve your concerns, and respectful communication is essential to that process. Abusive, offensive, threatening, or harassing language or behavior toward our staff is not acceptable.
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Inappropriate language
Your account has received a warning for using unprofessional and inappropriate language, which violates our Community Standards. A respectful and professional environment is essential for successful collaborations on Fiverr. Using hostile, impolite, or offensive language harms the user experience and breaks the mutual respect we expect all community members to uphold.
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Incomplete or empty delivery
Your account has received a warning for submitting an incomplete or empty delivery.
The delivery button should only be used to submit completed work or proof that the work has been completed. Using it to send empty, partial, or placeholder deliveries violates Fiverr's Terms of Service and undermines trust in our marketplace.
If you need more time, you can request a delivery extension. If you'd like to share work in progress and gather feedback before the final submission, use the Share Draft feature instead of submitting a delivery.
Learn more about managing deliveries, delivery extensions, and Share Draft.
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Late order cancellation
Your account has received a warning for canceling an order at a very late stage. Late cancellations can significantly impact your client's projects, create a poor buying experience, and undermine trust in the Fiverr marketplace. If you're unable to meet the delivery deadline, request a delivery extension before the order is due. You can also update your Gig's delivery time to better reflect your availability and avoid future delays.
Learn more about managing orders and delivery extensions.
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Logo Maker violation
Your account has received a warning regarding your Logo Maker designs for violating Fiverr's Terms of Service. The Logo Maker requires absolute originality. Uploading designs that are not your own, failing to hold full rights to the logo, or offering the same design for sale outside of Fiverr is not allowed. The relevant design has also been removed.
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Low quality delivery
Your account has received a warning, as your activity is not in line with Fiverr's quality standards. Freelancers on Fiverr are expected to deliver professional, customized work that reflects the service offered and meets the client's requirements.
This quality standard also applies to AI-generated or AI-assisted work. Such work must be meaningfully refined and customized, and must not be delivered as generic, unmodified, or reused output. -
Low quality service
Your account has received a warning, as your activity is not in line with Fiverr's quality standards. Freelancers on Fiverr are expected to provide a professional, reliable, and respectful service experience throughout the order process.
This includes maintaining timely and clear communication with clients, cooperating with revision requests that are within the original scope, delivering complete work on time, using delivery extensions responsibly, and handling feedback in a professional manner.
Behaviors such as repeated delays in communication, resisting or resubmitting revisions without meaningful changes, submitting incomplete deliveries, pressuring clients to complete or avoid canceling orders, repeatedly requesting delivery extensions without a valid order-related reason, or responding unprofessionally to client feedback may indicate that the service provided does not meet Fiverr's quality standards. -
Manipulation
Your account has received a warning for attempting to manipulate or bypass our systems, which is a violation of our Community standards. Fiverr is built on fairness and transparency. Seeking workarounds, exploiting loopholes, or attempting to "trick" our systems is improper behavior that harms our community and the platform as a whole.
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Misrepresenting your Gig service
Your account has received a warning for misleading clients regarding the price or scope of your service, which violates our Community Standards. Clarity and transparency are vital for a positive buying experience. Bait-and-switch tactics or failing to accurately describe what a client receives at specific price points leads to frustration and potential disputes. We require you to use accurate descriptions and the most suitable Gig packages for your services.
For more details on acceptable practices, please refer to our Help Center article.
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Misuse of the review system
Your account has received a warning for intentionally submitting an inaccurate negative review of another freelancer, which violates our Community Standards. Fiverr's review system relies on authentic feedback to maintain a fair marketplace. Submitting inaccurate reviews harms the entire Fiverr community and does not align with our values. Please ensure that any feedback you provide reflects your genuine experience.
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Multiple accounts
Your account has received a warning for maintaining more than one active Fiverr account, which violates our Community Standards. Operating multiple accounts creates an unfair advantage, may manipulate our ranking systems, and causes confusion for our client community. To ensure a level playing field, each user is permitted only one account.
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Multiple denied Gigs
Your account has received a warning for repeatedly offering prohibited services, which violates our Community Standards. Fiverr strives to offer a high-quality, professional catalog of services. While we encourage creativity, repeatedly attempting to publish Gigs that violate our guidelines is inconsistent with the standards we expect on Fiverr and may create an unsafe environment for clients.
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Non-original delivery or asset
Your account has received a warning for violating Fiverr's policies by using non-original content, which is considered a violation of our Community Standards. Original work is fundamental to Fiverr's marketplace. Delivering unauthorized or copyrighted third-party content as your own undermines the intellectual property rights of creators and deceives our clients. You must only share or deliver work that is your own original creation or that you have the explicit legal rights to use.
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Payment provider dispute
Your account has received a warning for filing a dispute or chargeback directly with your payment provider, which violates our Terms of Service. To ensure secure and properly managed transactions, all financial disputes must be handled within Fiverr. Bypassing our system via external chargebacks violates our Payment terms. We recommend closing the external dispute and contacting Customer Support to resolve the issue internally.
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Prohibited service
Your account has received a warning for offering or requesting a prohibited service, as defined by our Community Standards. To maintain safety, quality, and marketplace integrity, certain services are strictly forbidden on our platform.
For more details on prohibited services, please refer to our Help Center article.
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Referral program violation
Your account has received a warning for attempting to manipulate the referral program, which is a violation of our Community standards. Our referral program is designed to genuinely reward users who help businesses grow. Finding loopholes, creating fake referrals, or abusing the program's structure is strictly prohibited. For more information about the program, see here.
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Sending spam messages
Your account has received a warning for spam messaging, which is a violation of our Community Standards. Effective and clear communication is vital to conducting business on Fiverr. Sending an overwhelming number of unnecessary, repetitive, or out-of-context messages clutters users' inboxes and constitutes spamming.
For more details on acceptable communication practices, please refer to our Help Center article. -
Service arbitrage
Your account has received a warning for engaging in arbitrage, which is a violation of our Community Standards. Fiverr empowers freelancers to showcase their own skills. Purchasing a service from another freelancer and reselling it as your own work for profit, without adding significant value or modifications, is unfair to the original creator and highly misleading to your clients.
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Spamming Customer Support
Your account has received a warning for excessively submitting multiple Customer Support requests on the same topic, which is a violation of our Community Standards. Our team is dedicated to providing timely assistance to all users, but sending multiple requests without allowing time for a response, or continuing to contact us after a final decision has been made, can delay support for you and the entire community.
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Taking business off-platform
Your account has received a warning for violating Fiverr's policies by engaging in off-platform activity, which is considered a violation of our Terms of Service and Community Standards.
Fiverr works diligently to maintain a safe and trusted marketplace. Actions that compromise this trust, such as directing clients or freelancers to external platforms, suggesting alternative payment systems or third-party tools, offering external contracts, or sharing personal contact details for off-platform business, are prohibited.
These actions not only jeopardize your account security but also undermine the protections we provide to all users.
For more details on acceptable practices, please refer to our Help Center article.
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Threats and violent behavior
Your account has received a warning for engaging in threatening behavior, which is a severe violation of our Community Standards. Fiverr provides everyone a safe space for professional collaboration. We strictly condemn any form of intimidation, extortion, or threats toward other users. Maintaining respectful behavior is a mandatory requirement for using our platform.
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Unprofessional behavior
Your account has received a warning for unprofessional or improper behavior. Fiverr expects all users to conduct their business with the highest level of professionalism. Behavior that is disruptive or uncooperative damages the collaborative nature of our marketplace.
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Unresponsiveness to clients
Your account has received a warning for being unresponsive to your clients, which violates our Community Standards. Timely and consistent communication is essential for managing expectations and providing a positive experience. Extended periods of unresponsiveness create uncertainty, damage client trust, and can lead to canceled orders. Please communicate proactively with your clients to keep them informed throughout the order process.
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Unsolicited promotional messages
Your account has received a warning for sending unsolicited promotional messages, which violates our Community Standards. Our messaging system is built to facilitate active orders and genuine project discussions. Using it to cold-message or spam other users with promotions for your Gigs degrades the user experience and is not tolerated on Fiverr.
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Violation of third-party Terms of Service
Your account has received a warning for engaging in services that potentially violate a third party's Terms of Service, which goes against our Community Standards. As a responsible global platform, Fiverr requires its users to respect the broader internet community. Offering or requesting work that breaches the rules of external platforms, companies, or tools compromises our ethical standards.