Fiverr is committed to providing a secure and professional environment for all members of our community. The minors policy aims to protect younger users (individuals under 18) from potential risks and ensure Fiverr remains a trusted space for professional business activities.
Key aspects of Fiverr’s minor policy
Fiverr aims to safeguard minors from potential exploitation, inappropriate interactions, and the challenges of managing financial transactions at a young age.
- To ensure the safety of all users, we do not allow minors under the age of 18 to create accounts or offer services unless the account is owned by a parent or legal guardian with their appropriate permission.
- Additionally, users under the age of 13 are strictly prohibited from using Fiverr.
- It must always be clear that the minor is not operating independently but under the direct supervision of a responsible adult.
Parent/guardian-owned account guidelines
Minors aged 13 to 18 may use the platform only through an account owned by a parent or guardian, which must adhere to the following rules:
- Ensure your profile picture is professional and does not depict a child.
- Update your profile description to explain that the account is owned by a parent or legal guardian, including the following statement: The service is provided by a minor under an account owned by the parents of {minor's name} and managed by them.
- The above statement should be added to any active Gig description.
ID verification process
As a standard procedure, you may be asked to undergo an ID verification process. In such cases, the account owner is the one required to upload the official documents. This means that if a minor is using their parent’s account, it is the parent (the account owner) who must complete the verification process.
Services involving minors
Certain services may require the participation of minors, such as voiceover work, acting, and similar roles. Freelancers providing these services involving minors must adhere to specific guidelines:
- If a minor is involved in creation (e.g., featured in photography for kids' products), it must be evident from the Gig description that the minor’s participation is required.
- Both parents and freelancers working with minors must follow local child labor laws and regulations when offering services that involve minors.
- Certain services involving minors are not allowed on Fiverr due to ethical, safety, and legal considerations, including but not limited to:
- Dance lessons
- Modeling
- Greeting cards and videos
- "Your message on" services (personalized content featuring minors)
No sexually explicit content featuring minors
Fiverr strictly prohibits any sexually explicit content involving minors. This includes, but is not limited to:
- NSFW or lewd illustrations and voiceovers
- Erotic stories or content
- Lolicon (loli), shotacon (shota), or similar content
- Deepfake content
- Any sexually explicit or suggestive imagery involving minors, including AI-generated images
Content that exploits or sexually suggests minors, whether real or fictional, is not allowed. We also prohibit content that depicts minors in violent or exploitative ways.
Should you encounter a user requesting services of this nature, please report it to us without delay. We will also promptly report any Child Sexual Abuse Material (CSAM) to the National Center for Missing and Exploited Children, who collaborate with law enforcement agencies worldwide.
FAQs
- The account owner, who must be a parent or legal guardian, is responsible for submitting their own details and documentation.
- Contact Customer Support for guidance on how to comply with Fiverr’s policies and continue your activity.
- Contact Customer Support for assistance.
- Reach out to Customer Support to re-verify your account and update ownership.
- ID verification is required. Your account will remain restricted until you provide the necessary documentation.