Gig policies

On Fiverr, the service you offer and sell is called a 'Gig.' Your Gig showcases your talent to potential clients and provides all necessary information before they place an order.

Creating a Gig

• • Fiverr helps you start your title with ”I will...” Complete the sentence with the service you wish to provide.
  • Make sure that your Gig title is short, clear, and to the point.
    
    Remember: You want clients to recognize what service you offer—immediately.  
• • Select the most appropriate category and subcategory for the service you offer.
  • If you’re not sure, search for similar services on Fiverr to see how other freelancers have categorized their services.
  • Fiverr will also recommend a category and subcategory based on the title of your Gig.
    
    Note: Fiverr reserves the right to move your Gig to a more relevant category/subcategory if deemed necessary.

• Gig packages allow you to offer services at different prices as well as to use different formats. You can create up to 3 packages for different prices:

  • Basic
  • Standard
  • Premium

  Each Gig package should include the different service elements, such as:

  • Description
  • Delivery time
  • The number of revisions, etc.

  By adding extras, you can potentially upsell your services.

• This is your first opportunity to introduce yourself to potential clients. Be personable and approachable, and describe your service easily—to guide clients towards making a purchase. 

  See How to make your Fiverr profile stand out.

  Guidelines:

  • Be clear about the purpose of your Gig and the specific service you are providing
  • When relevant, clarify the methods you will use to perform your services
  • Highlight the value of your service.
  • Proofread your Gig description before publishing and ensure no grammatical errors or typos.
  • Gig descriptions in English are mandatory, but you can use additional languages—as long as all the information is also available in English
  • Do not share your email address, phone number, website, or third-party messaging apps for the sole purpose of conducting business off-platform.
    • If contact or login credentials to external sites are absolutely necessary for your Gig service, mention this in the Gig requirements section.
    • You can share a link to your website or portfolio to showcase your experience and skills.
  • If you share your personal contact information or try to lead clients to conduct business off-platform, your Gig may be removed from the marketplace. Repetitive violations may also cause an account to be permanently suspended.

  Important: Ensure your Gig(s) aligns with Fiverr's Community Standards.

• Guidelines:

  Applicable to all the images, videos, audio, and other content you may use (including your own reviews with files). 

  • Make sure that you have the right to use images for commercial purposes. 
    Example: Stock image with the owner’s right permissions granted.
  • If you use copyrighted images, you face the possibility of your Gig being removed.
  • You can add files up to 5GB.
  • Never provide any personal contact information in any of your media content.
  • In all Design categories, images must be original.
  • In all other categories, ensure that you have permission to upload the image.

• Guidelines:

  • Be sure to follow our Gig image guidelines.
  • Use images that are clear, high resolution (not pixelated), and that have the right dimensions.
  • You can upload up to 3 images that describe or are related, to your Gig service.
  • You can add the Fiverr watermark to both your delivery's preview and completed orders, within your Gig portfolio.

  Learn more about making the most from your Gig image.
  
  
  
  

• Videos showcase your skills and services and/or can be an introduction to you and your services as a seller.

  Guidelines:

  • Make sure your video isn't longer than 75 seconds.
  • Accepted video file formats: mp4 and AVI.

  Once you've added a video, a thumbnail will be created and showcased in the marketplace—Select the thumbnail from the video you wish to upload. 

• Never include personal contact information within your videos.
  If you are using a sample from your portfolio, it may only include previous clients’ information if they provided explicit permission.
• In the Music & Audio category, you'll need to upload an audio or video sample in order to publish your Gig.
  Supported formats for audio files are mp3 and MPEG. Ensure that your audio file does not exceed 3 minutes and 30 seconds. Keep the audio file size below 10 MB.

• PDFs can be used to represent reports, data, marketing strategies, website and mobile app designs, case studies, and visual works such as logos and illustrations.

  • You can upload up to 2 PDF files to your Gig.
  • In the Gig PDF area, either drag a PDF or click Browse and select the PDF you wish to upload.
  • Uploading a PDF is optional.

  See more about adding PDFs to your Gig. 

• • Some of the services on Fiverr are delivered physically, such as arts and crafts, collectible items, and so on.
  • If your service includes physical shipping, please be sure to select this option in your Gig.
  • If you're not selling a physical product, you may not request a shipping fee from your buyers and should not select this option in your Gig.

  See "Shipping Physical Deliverables" in our Terms of Service.