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Seller Plus overview

There is a lot to know about taking on more business opportunities and experiencing further business growth as a Fiverr freelancer.

The Seller Plus program is designed to provide you with the knowledge and tools to further succeed in the Fiverr marketplace and accelerate your business.

  • All Seller Plus members will have access to expert tools and benefits that can support their success on Fiverr.

    The program includes an Advanced analytics dashboard, a faster withdrawal option (7-day clearance), marketing tools (Seller coupons, Buyer activity insights, etc.), priority with our Customer Support, and more exclusive features.

    The premium plan—available to eligible freelancers—also includes a dedicated and personal Success Manager that provides personal guidance in your business journey.

     

    The Kickstart program is now part of Seller Plus instead of being a standalone program, adding more value and flexibility for freelancers to choose the tier that best fits their needs and budget.

     

    Note: The faster withdrawal option (7-day clearance) only affects orders that are completed after you join the Seller Plus program. It does not apply to orders that are marked as "completed" and start clearing before you join the program.

  • The Seller Plus program offers three distinct tiers: Kickstart, Standard and Premium.

    Your eligibility to join a tier depends on your freelancer level:

    • Kickstart - New freelancers with no level.
    • Level 1 freelancers can join the Seller Plus Standard program.
    • Level 2 freelancers and above are eligible for both the Seller Plus Standard and Seller Plus Premium programs.

    Program Pricing

    • Kickstart: $15
    • Seller Plus Standard: $25
    • Seller Plus Premium: $49

    You can pay for your Seller Plus subscription by Adding a payment method (credit card or PayPal), using your Available funds, or opting for Future earnings (by incurring a debt).

     

    Kickstart

    Standard benefits

    Premium benefits

    Guided onboarding

    7-day payment clearance

    7-day payment clearance

    Keyword research

    Advanced analytics

    Advanced analytics

    ID verification

    Fiverr Ads: $5 credit/month

    Fiverr Ads: $5 credit/month

    AI-generated Gig feedback: 3-per month

    Highlighted reviews

    Highlighted reviews

    Promotions: Up to 5 orders/month

    Promotions: Up to 10 orders/month

    Promotions: Up to 20 orders/month

    Coupons: 5/month

    Coupons: 5/month

    Coupons: 20/month

    Follow-up messages:

    5/month

    Follow-up messages: 10/month

    Follow-up messages: 20/month

    Client activity insights

    Client activity insights

    Client activity insights

    Priority support

    Priority support

    Priority support

    Live walkthrough sessions

    Negative Keywords

    Negative Keywords

    Tips and insights

    Tips and insights

    Tips and insights

     

     

    Personal Assistant

     

     

    Dedicated Customer Success Manager

     

     

    Early Payout

     

     

    Request to order

     

     

    Top Rated review priority

  • As a new user becoming a freelancer, you'll have the option to join Kickstart or go straight to creating a Gig. Clicking 'Join Now' will take you to the Kickstart landing page, where you can proceed to the checkout.

    • Kickstart will also be available on your freelancer dashboard.

    • When you get promoted to Level One or Level Two, you will receive an email inviting you to upgrade to Seller Plus Standard and Premium, respectively.

     Once you pay, you will see two additional entry points for accessing Seller Plus:

    • Growth & Marketing

    • Analytics

  • The Seller Plus program is a monthly subscription for freelancers, and members can opt out whenever they choose to. 

    As a Seller Plus member, you will be charged the full price immediately, and then billed each billing cycle on the day that you joined the program.
    Upgrading to a higher tier gives you immediate benefits, with charges applied in the next billing cycle.
    You may cancel at any time, however, the charges and benefits will cease at the end of the current billing month.

    We recommend long term program membership, since it may take a few months to start seeing results in the marketplace.

    Note: All Seller Plus members are charged taxes on top of their subscription fee when located in taxable countries.

  • Seller Plus subscription can be paid with the following methods:

    • By adding a payment method: Credit card or PayPal.

    • With your available earnings.

    • With future earnings. (by incurring debt)

    Payment eligibility is based on the freelancer’s level.

    New and unleveled freelancers

    • New and unleveled freelancers who join Seller Plus Kickstart are required to add a payment method and use it to pay on the initial charge.

    • All future charges will be made from your earnings. If you have no funds available in your Fiverr balance, your payment method will be charged instead.

    When subscribing, you will need to tick the checkbox stating that you understand the payment will be automatically renewed every month.

    • If the system is unable to charge your payment method, you will be removed from the program.

    • You will have the ability to re-enroll immediately, and pay through the checkout.

    • Once you reach Level One or above, you can choose to pay with future earnings on your Manage Membership Page.

     

    Level One and up freelancers

    • Freelancers who are Level One and up are required to add a payment method; however, it won’t be charged. The system will always charge the balance. If there aren’t enough earnings to pay, it will place the freelancer into debt.

    Debt

    • Freelancers paying with future earnings are allowed to accumulate debt for two months. If they don’t pay off the debt within two months, they’ll be removed from the program and unable to withdraw the amount that equals the debt. Once the debt is clear, the freelancer can re-enroll into the program.

     

    Invoices for Seller Plus Subscription

    Invoices for payments made for Seller Plus are automatically generated.

    To access your invoices, go to your  profile picture >Billing and Payments.

    • To view or download invoices: Go to  “Seller Plus” from the “Billing History” tab.

    Click the “Billing Information” tab to add or change your billing information.

  • On the 'Manage Membership page', you can perform the following actions:

    • View your current plan and its benefits.
    • Change the plan.
      • This option will only be visible if you are eligible to upgrade to the higher tier or downgrade to a lower one.
    • Manage payment.
      • This allows you to change, add, or remove a credit card or PayPal account.
    • Go to the billing history.
    • Cancel subscription.

    Upgrading and Downgrading

    You can upgrade or downgrade between tiers while having a debt.

    Upgrades

    Once a freelancer upgrades to a new tier, the changes take effect immediately.

    • Freelancers will be charged for the new tier starting on the next billing date. The charge will reflect the number of days the new tier was active prior to billing. The days for the unused old tier will also be deducted from the charge..

    Downgrades

    When downgrading to a lower tier, freelancers will remain in their old tier until their current billing cycle ends. They will move to the new tier at the beginning of the next billing cycle and will be charged for it starting the next billing date.

    Cancellations

    Freelancers can cancel their subscription from the program at any time from the Manage Membership page. Once canceled, freelancers will still enjoy the program benefits until the next billing cycle.

    • Upon cancellation, freelancers will be asked to complete an optional survey explaining the reasons for leaving the program.
    • If the freelancer changes their mind and wants to remain in the program, they can renew the subscription up until the next billing cycle.
    • Once the subscription is canceled, the freelancer will have to rejoin the program.

    Refunds

    Following cancellation, freelancers will only be eligible for a refund if they cancel within 48 hours from the time that they last paid for the subscription.

    Program Page

    The program page provides an overview of the program. Freelancers will be able to perform the following from the program page: 

    • Manage the membership.
    • Schedule a meeting or message their CSM (Premium only).
    • View the Seller Plus Benefits page.

    Access the Tips and Insights page.

  • Early Payout provides eligible freelancers with the option to make their earnings available for withdrawal, prior to the safety clearance period being over. The Early Payout feature aims to help freelancers improve their cash flow.

    There are a couple of factors to consider with the Early Payout feature.

    • Freelancers who are subscribed to the Seller Plus Premium plan have access to this feature as part of their subscription.
      • Freelancers who are eligible for the feature regardless of their Seller Plus subscription get access to the feature when the order is completed.
      • Freelancers who only have access to the feature because of their Seller Plus membership get access to the feature 48 hours after the order is completed, assuming there are no issues with the completed order. 

  • The Seller Plus forum provides a private space to interact with other Seller Plus members and CSMs. All Seller Plus members have automatic access.

Learn more about the program’s full terms and conditions with Fiverr Seller Programs - Terms of Service.

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