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Fiverr is a premier online marketplace, offering you a streamlined experience while finding digital services and talented freelancers. On Fiverr, freelancers present their capabilities through detailed "Gigs," providing potential clients with a comprehensive overview of their profiles, skillsets, and service offerings. This concise guide will equip you with the fundamental knowledge to navigate the platform effectively: establishing your gratuitous account and identifying the ideal freelancer for your specific needs.
How to start buying on Fiverr
Opening your Fiverr account
Signing up with Fiverr is free. Once you register, you can both buy and sell on the platform. Registering through Fiverr will create a client account by default. To become a freelancer, simply create a Gig. Switching to a freelancer account is simple and won't impact your existing client account.
Searching Freelancers and Services on Fiverr: A Guide
There are several ways to discover the perfect freelancer or service on Fiverr. Explore these methods to navigate the platform efficiently and find your perfect match:
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- Enter keywords in the search bar at the top of the homepage and click "Search"
- If you haven't logged in, you can still search from the homepage banner.
- Fiverr suggests popular searches to help you refine your query (e.g., searching "logo" might suggest "logo design").
- Enter keywords in the search bar at the top of the homepage and click "Search"
- Use the navigation bar to browse through categories and subcategories related to your project. This helps narrow down your results and find relevant freelancers.
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Once you have your search results, use the filters at the top of the page to refine them further. This allows you to filter by factors like budget, delivery time, freelancer level, and more. See more on search filters below.
Tip: As you apply filters, you will see them listed above the Marketplace. Click the (X) to remove.
- Service options: Tailor your Fiverr experience to your liking! Choose your preferred language, explore service options from subscriptions to paid video consultations, and utilize various tools to specify what exactly you want included in your chosen service.
- Freelancer details: Connect with the perfect freelancer! Filter by freelancer tiers reflecting experience, availability, and even spoken language based on their location. Find someone who aligns with your needs and, perhaps, your time zone.
- Budget: Decide your asking price right away. You can set a range based on your specific price point and have the flexibility to adjust it later for specific projects.
- Delivery time: Whether you need express delivery in 24 hours or a timeline tailored to your project's complexity, find freelancers who guarantee on-time completion.
- This new AI-powered feature gets to know your project by having a natural conversation with you. Simply describe your needs in plain language, and Neo will ask clarifying questions to truly understand your requirements. The more specific you are, the better Neo can match you with the ideal freelancer for your project.
Learn more with Fiverr Neo. - Fiverr’s brief creation process helps you generate a professional project brief with the help of AI, and is designed to ensure your project goals and requirements are clearly conveyed. Simply post your project brief and get tailored offers from relevant freelancers delivered to you. Review your offers, make your choice, and get the results you need.
Learn more about the new brief creation process with Personalized offers for clients.
Get to know your freelancer
- Explore freelancer profiles with key details like location, languages, and response times.
- The more about me section will also highlight any particular skills, experience bio, certifications.
- Explore the range of packages, from Basic to Premium, to get a quick overview of what each freelancer offers.
- See what other clients have to say. Head to their ratings and reviews to read more.
- Got questions? Check the FAQs or message the freelancer directly.
Paying for a service
- Once the freelancer delivers and completes the work to your satisfaction, they'll receive the full order earnings.
- There's a small service fee added at checkout. This fee applies to every payment within the order, including add-ons like Gig extras and tips, even if you pay separately later. The rate itself is a simple 5.5%. However, there's an additional $3.00 fee for orders under $100. So pay once, tip generously, and leave the rest to Fiverr.
- Need a refund? This helpful article will show you what to do after a cancellation and all about the refund process.
Order process
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- Choose your Gig: Click on the service you want.
- Select your package: Basic, Standard, or Premium (details included). Alternatively, get a custom offer directly from your freelancer.
- Finalize your order: Add extras if needed, confirm your payment method, and click "Confirm & Pay."
Learn more about payments with this article.
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To accept or review a delivery:
- Head to your orders: Find the "Orders" section and click on it.
- Open the specific order: Locate the Gig title and click on it to access the order details.
- Locate the delivery: You can find the delivery either by going to the "Delivery" tab or scrolling down the order page.
- Accept or request revisions. Select the appropriate option: accept the delivery, need changes, or need more time.
- Optional: Rate your experience.
Order terminology
Your order's status updates automatically with each action by you or the freelancer. Stay informed on the order page, where you can track its progress through various stages.
Learn about the order statuses here.
Reviews and Ratings
By prioritizing authentic and detailed reviews, Fiverr cultivates a culture of accountability and transparency. This system not only safeguards clients and informs their choices, but also empowers freelancers to showcase their expertise and build long-term customer relationships.
Learn more on how the reviews and ratings system works here.
Welcome to Fiverr!
Want to start selling as a freelancer on Fiverr? Learn more with How Fiverr works for freelancers.