Learn more about the different types of order statuses with What does my order status mean?.
Manage your Orders
- Log in > Selling menu > My Business > Orders.
- This will open the Manage Orders page with an overview of all your orders, from active orders to past orders.
- Click on an order within the list to view the order details.
Manage Order tabs
Note: The red clock showing the time when the delivery should be made is a helpful tool for sellers to track the time spent on an order. This is not an indicator of the status of the order.
|All the orders that require additional actions from you (e.g. rejected orders, late orders, etc.).|
|New||All the orders that are new orders you've received from buyers.|
All the orders that you're currently working on, and are In Progress.
All the orders that have yet to be delivered.
All the orders that have been cancelled.
|Starred||These are the orders that you've chosen to highlight as important.|