Custom offers are about being proactive: offer your customized services to potential clients.
Creating a custom offer
Note: Milestone and subscription custom offers are not available in all categories.
- Once logged in, go to your messages and click 'See All in Inbox'.
- Select a conversation to send a custom offer, then click 'Create an offer'.
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Select a Gig and choose an order type:
- Single payment
- Subscriptions
- Milestones
- Select a package. The template will populate with package details. Customize based on the client's requests.
Example: Offer an expiry date and a number of revisions (optional). - Click "Send offer".
Custom subscription offers
Note: This feature is being introduced and is not yet available to all Fiverr users.
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- Helps you grow your business and income by getting repeat orders.
- Improve your visibility, reputation, and increase your conversion rate—learn about repeat business scores.
- Subscriptions can be offered for up to 6 months, at the subscription price (from $5) you choose, and at your chosen schedule:
- Daily subscription: Orders can recur every 5 to 29 days.
- Weekly subscription: Order can recur every 1 to 7 weeks.
- Monthly subscription: Order can recur every 1-2 months.
Custom milestone offers
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- Manage complex projects.
- Get paid for project tasks as you complete them.
- Build trust with your clients as they approve each milestone step.
- Each milestone project can have up to 5 steps. You need to give each step a name and description.
Example: Animated Explainers category, 'Storyboard' step: Set the delivery time and price per step. For final delivery, submit all steps.
Custom hourly offers
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- Expanding your service offerings.
- Adapting to client needs.
- Building trust and long-term relationships.
- Hassle-free payment process.
- Set up an hourly offer including the following:
a. Hourly rate
b. Add a weekly hour limit according to what is discussed with the client (optional): It’s recommended to communicate with the client the expected amount of hours you plan to work each week to increase transparency and project alignment.Note: the client will be able to change the weekly limit once the order is placed.
c. Time estimation on the work: Provide the client with an estimated total number of hours (minimum of 8 hours) for the project. This transparency can help increase trust.
d. Custom offer expiration (optional).
Custom payment options
Choose either subscription or milestones; they cannot be combined into the same order. Suggest a payment option based on the information given by the client:
- Use for simple deliveries that can be completed in 1 step.
- Use this option when a client wants to make repeat orders—set a price and delivery schedule that fits the client’s needs.
- Use this option for complex projects—the client will approve each project step.
In all cases:
- Once you receive all the needed info, disable the 'Ask for Gig Requirements' option. Then, once the client accepts your custom offer, the order starts automatically
- Clients can't accept custom offers if your 'Set your availability' status is set to “pause”. Your client will receive a pop up letting them know that you are unavailable and there is no option to accept the custom offer.
Learn more about custom offers by reading our blog: Custom offers can help your Fiverr business grow. You can also find helpful tips in our Perfect proposal article.