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Withdrawing your earnings & managing payout methods

Getting paid is important. Fiverr provides multiple options, including PayPal, Payoneer, and Bank Transfer, to help you withdraw your earnings quickly and securely. You can easily select your preferred payout method and manage your funds from your Earnings page. This article walks you through the general withdrawal process and explains how to set up each option.

Requirements & restrictions

Please review these requirements and limitations before setting up or using a withdrawal method:

  1. Age: Per Fiverr’s Minors Policy, all users must be at least 18 years old. Users aged 13–17 may use an account owned by a parent or legal guardian, with their permission. In these cases, any earnings they generate can be withdrawn through the parent or guardian’s account.
  2. Multiple accounts: A withdrawal method can only be linked to one Fiverr account. Using the same method across multiple accounts may result in those accounts being permanently disabled.
  3. Location: Each withdrawal method might have different location restrictions and services. Check directly with your provider to ensure coverage.
  4. Waiting periods:
    • A 24-hour waiting period is required before making a second withdrawal after the first one.
    • A 24-hour waiting period is required before making withdrawals after adding or changing your withdrawal method.
    • A 48-hour waiting period is required before making withdrawals after updating your verified phone number.
  5. Withdrawals are limited to $5,000 USD per transaction.

Available Payout Methods

Payout method Transfer time Withdrawal fee Minimum withdrawal
PayPal 24 hours $0 USD $5 USD
Bank Transfer (via Payoneer) 1–3 business days (local currency) or 5–7 business days (USD wire) $1 USD $10 USD
Payoneer Account Up to 2 business days to the Payoneer balance $3 USD $7 USD

How to Set Up a Payout Method?

 

Before withdrawing your earnings, you must set up at least one payout method. If you add a Payment method on the Billing and Payments page, it cannot be used to withdraw earnings.

add payout.png

 

  • Funds are withdrawn to your PayPal account, which is linked to your email address. The setup and first withdrawal must be completed on desktop. Afterward, you can withdraw using the mobile app.

    Please note that you must have available funds for withdrawal to set up a PayPal account.

    Setup steps:

    1. On the Earnings page Manage payout methods, select PayPal.
    2. Set up the currency you wish to withdraw in and Save the changes.
    3. Log in to PayPal to verify your account and confirm the association.
    4. Complete phone verification before the method is successfully set.

  • You can only have one active Payoneer withdrawal method (Bank Transfer, Payoneer Account, or Fiverr Revenue Card) at a time.

    • Bank transfer (Powered by Payoneer) allows you to withdraw funds to your local bank account.
    • Payoneer account funds are transferred directly to your Payoneer balance.

    Setup steps:

    1. On the Earnings page Manage payout methods, select Payoneer Account.
    2. Set up the currency you wish to withdraw in and Save the changes.
    3. You will be sent an email to complete the setup.
    4. The link sent to your email will lead to the Payoneer landing page. Click Get started.
    5. If you already have a Payoneer account, log in to your account. If not, complete the registration process to create a new Payoneer account.
    6. Complete phone verification before the method is successfully set.
  • The Fiverr Revenue Card is a method that allows you to withdraw funds to a Fiverr-branded Payoneer account. Fiverr has removed the ability for new users to create a Fiverr Revenue Card. If you already have one registered, you can continue to use it. Once the card is removed from your account or expires, it will no longer be an option.
    • When your existing card expires, you will be offered a replacement Payoneer-branded card, and you will continue to withdraw via a regular Payoneer account. No action is required on your part for the new card to continue working as your payout method on Fiverr.

How to edit or remove a payout method?

To edit your payout methods, go to your Earnings page Manage payout methods, where you'll see all associated methods. Select the ellipsis menu next to a method and choose Remove or Change currency.

To change the currency on a Payoneer withdrawal method, you must remove it and add it again.

How to withdraw your earnings?

Once you have set up a payout method, follow these steps to withdraw your available funds:

  1. Go to My business > Earnings.
  2. In the Available Funds section, select Withdraw balance.
  3. A pop-up will appear. Select your preferred withdrawal method.
  4. If you wish, you can make a partial withdrawal by setting the amount you want to withdraw.
  5. Confirm the payout method and amount.
  6. You will receive a code on your registered phone. Enter the code to confirm the action.

    withdraw (2).png

On hold funds for subscription payments

If you're subscribed to a paid program or feature and don't have a payment method saved to cover the subscription, the monthly fee will be held from your earnings. This ensures your subscription remains active.

  • The on-hold amount is always displayed in USD.
  • If you add a payment method to your account, the funds on hold will be released immediately and become available for withdrawal.
  • If you cancel your subscription, the funds on hold will remain on your account until the current billing cycle ends.
  • If your available earnings for withdrawal are $100, and your subscription fee is $25, you will be able to withdraw $75. The remaining $25 is placed on hold for the subscription payment. If your available earnings are less than the subscription fee, you will see $0 available to withdraw, as the entire amount is held for payment.

Troubleshooting

Issue Solution
You added a new withdrawal account, but it is showing as pending for more than 24 hours. We recommend that you remove the account and add it again.
You are trying to withdraw, but you are not getting the withdrawal email.
  • Go to your email inbox and delete all previous withdrawal emails.
  • Check your email's spam folder.
  • If your email address uses a private domain, consider changing it to a public domain, such as Yahoo or Google, since private domains may have extra spam filters that prevent you from receiving the withdrawal link.
Your dashboard shows an ongoing withdrawal, but the funds have not arrived in your withdrawal account after more than 24 hours. Please contact Customer Support for help.
The withdrawal button is grayed out. If you recently withdrew or changed your phone or your withdrawal method, you must wait 24 to 48 hours before you can process a new withdrawal. Customer Support cannot manually bypass these time frames.
Your account was accessed without authorization, and your funds were withdrawn. Please contact your withdrawal provider to report this, and contact Fiverr's Customer Support for assistance.
You withdrew by mistake or to the wrong account and need to refund the withdrawal to Fiverr. Withdrawals are final and cannot be reversed by Fiverr. Please communicate with your withdrawal provider to learn about your options.
You need to remove your withdrawal account, but the system will not let you. Please contact Customer Support for help.

FAQs

  • You can see all your withdrawals from Fiverr on your Earnings page. For detailed transaction history, reports, and withdrawal status reports, you can use the Activity and Transactions menus within your Payoneer account.
  • Yes, you can do this through Payoneer or PayPal's withdrawal tools. We recommend reaching out to your withdrawal provider’s Customer Support.
  • We recommend reaching out to your withdrawal provider’s Customer Support.
  • You must wait until you have enough funds to withdraw.
  • Please contact Fiverr's Customer Support.
  • You must make the changes directly through your withdrawal account (PayPal or Payoneer). We recommend reaching out to your withdrawal provider’s Customer Support for help. Be prepared to provide supporting documentation, such as a bank statement or voided check.
  • Please contact Fiverr's Customer Support.
  • When you withdraw, you may receive less than the requested amount due to two combined costs. Both of these fees may be taken from your withdrawn amount before it reaches your withdrawal account:
    • Currency Conversion Fee: If you withdraw your USD balance in a different currency (e.g., EUR or GBP), an exchange rate or conversion fee may be applied to your withdrawal.
    • Withdrawal Provider Fee: The withdrawal service you select may also deduct its own separate transaction fee (either a fixed charge or percentage).
  • If your account is disabled, you must adhere to a 90-day waiting period before withdrawing funds. This period is required for security and compliance with the Payment Terms. You do not need to contact support or take any action during this time, as clear withdrawal instructions will be sent to you automatically via email after the 90-day period concludes.
  • Please communicate with your withdrawal provider directly, as Fiverr Customer Support does not have the necessary information to help.

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