Withdrawing your earnings & managing payout methods

Once an order is complete, your earnings are ready to withdraw to your preferred payout method. You can withdraw using PayPal, bank transfer via Payoneer, a Payoneer account, or the Fiverr Revenue Card. Before you withdraw, review the requirements and waiting periods below to make sure your account is ready.

Before you begin

Fiverr Balance vs. earnings

Your Fiverr Balance and your earnings are different, and only one of them is withdrawable.

• Earnings are funds you receive from completed orders as a freelancer. These are available for withdrawal.
• Fiverr Balance consists of funds from order cancellations or refunds on purchases you made as a client. These funds can be refunded to your original payment method or used to place new orders on Fiverr. They cannot be withdrawn. Note: Fiverr credits cannot be refunded to your original payment method.

Requirements & restrictions

• Age: You must be at least 18 years old to withdraw earnings. If you are between 13 and 17, you may use an account owned by a parent or guardian, and earnings must be withdrawn through their account.
• Multiple accounts: You can only link a withdrawal method to one Fiverr account. Using the same method across multiple accounts may result in us permanently disabling those accounts.
• Location: Each withdrawal method may have different location restrictions. Check directly with your provider to confirm coverage in your area.

If you add a payment method on the Billing and Payments page, it cannot be used to withdraw your earnings. To set up a withdrawal method, go to your Earnings page.

Available payout methods

The Fiverr Revenue Card was discontinued in December 2022. It is only available for existing cardholders.

For PayPal setup steps, see Setting up PayPal as a payout method. For Payoneer setup steps (Bank Transfer or Payoneer Account), see Setting up Payoneer as a payout method.

Waiting periods

After certain account actions, you must wait before you can withdraw your earnings:

• 24 hours after your first withdrawal.
• 24 hours after adding or changing your withdrawal method.
• 48 hours after updating your verified phone number.

You can withdraw up to $5,000 USD per transaction.

How to withdraw your earnings

1. Go to My business > Earnings.
2. In the Available Funds section, select Withdraw balance.
3. In the pop-up, select your preferred withdrawal method.
4. To make a partial withdrawal, set the amount you want to withdraw.
5. Confirm your payout method and amount.
6. Enter the verification code sent to your registered phone number.

How to manage your payout methods

Edit or remove a payout method

1. Go to your Earnings page.
2. Select Manage payout methods.
3. Select the ellipsis menu next to the method you want to change.
4. Select Remove or Change currency.

To change the currency on a Payoneer withdrawal method, you must remove it and add it again.

On-hold funds for subscription payments

If you are subscribed to a paid Fiverr program or feature and do not have a saved payment method on file, the monthly subscription fee will be held from your earnings to keep your subscription active.

• The on-hold amount is always displayed in USD.
• If you add a payment method, on-hold funds are released immediately and become available for withdrawal.
• If you cancel your subscription, on-hold funds remain until the current billing cycle ends.

Cash Advance

If you have an outstanding Cash Advance, new earnings may automatically be applied to repay the advance. Withdrawals may be blocked until the Cash Advance balance is fully settled.

Learn more about Cash Advance.

Troubleshooting

• Remove the account and add it again.
• Delete all previous withdrawal emails from your inbox and check your spam folder. If your email uses a private domain, consider switching to a public domain (Yahoo or Google), as private domains may have extra spam filters that block these emails.
• Contact Customer Support with your withdrawal details.
• If you recently made a withdrawal, or recently changed your phone number or withdrawal method, you may need to wait 24 to 48 hours before withdrawing again. Customer Support cannot manually bypass these waiting periods.
• Contact your withdrawal provider to report the unauthorized activity, then contact our Customer Support team.
• Withdrawals are final, and we cannot reverse them. Contact your withdrawal provider to learn about your options.
• Contact Customer Support for assistance.
• Filing a dispute or chargeback with the bank for a Fiverr payment violates our Payment Terms. The payment provider holds the disputed funds for the duration of the dispute, and Customer Support cannot intervene or expedite this process.

FAQs

• Go to My business > Earnings to view your withdrawal history and all past transactions.
• Once funds arrive in your provider account, you can transfer them to your local bank through your provider's platform. We do not manage this transfer.
• Contact your withdrawal provider directly to request an official transfer statement.
• Your earnings remain in your Fiverr account until your balance meets the minimum withdrawal amount for your chosen method. If your account is disabled and your remaining balance is below the provider's minimum, the funds cannot be withdrawn.
• You can withdraw up to $5,000 USD per transaction. You can initiate multiple withdrawals to transfer larger amounts.
• Go to your payout provider's platform to update your linked bank account. This change is managed directly with PayPal or Payoneer, not through Fiverr.
• Contact Customer Support with your withdrawal details, and we will look into it.
• The amount you receive may be less than the amount you withdrew due to currency conversion rates or fees charged by your withdrawal provider. We send the full amount you requested.
• If your account was permanently disabled, we will send you an email with instructions and a one-time withdrawal link after a 90-day waiting period. The 90-day period is counted in calendar days from the date your account was disabled. Your account will remain restricted for approximately seven days. If the time frame expires before you use it, contact Customer Support to request a new one.
• Contact your withdrawal provider to resolve the issue with your provider account. Once your provider account is active again, return to your Fiverr Earnings page to retry the withdrawal.
• Your Fiverr Balance consists of funds you received from refunds on purchases you made as a client. These funds can be refunded to your original payment method or used to place new orders on Fiverr, but they cannot be withdrawn. Fiverr credits cannot be refunded to your original payment method. Only earnings from completed orders as a freelancer are available for withdrawal.
• Your earnings remain in your Fiverr account. We do not remove your earnings and you can use them on purchases, but you cannot withdraw them until you add a payout method.
• We strongly recommend against this. Adding another person's withdrawal method to your account creates security risks and can compromise your account integrity. If any issues arise from using a third-party's withdrawal method, we are unable to assist.
• We cannot cancel or reverse withdrawals once processed. If you withdrew to the wrong account, contact your withdrawal provider to discuss your options.