Featured Clients

Disclaimer: Only select freelancers are eligible to use this feature, and will receive an invitation to join.

When clients search for Gigs, they're naturally attracted to freelancer profiles that seem trustworthy—based on freelancer level, reviews, and the work displayed on Gig pages.

Many of you have delivered extraordinary work; noteworthy clients like Unilever, MyHeritage, Samsung, and Intel are just a few examples.

This is why we added the Featured Clients feature, so that you can showcase and highlight featured clients and brands you have worked with and provided your freelancer services to.

This is an opportunity for you to share your work experience with those clients and create a stronger sense of trustworthiness, and quality of work perception with potential clients.

How it works

Note: We’ve made some updates and changes to this feature. Please make sure that your featured clients' information meets the current requirements and that you update this section accordingly. If you don’t update your featured clients section, your clients will be removed.

You'll be notified when you're eligible to showcase your featured clients. You can access the Featured Client page through this notification or directly from your profile.
On this page, you can add or edit up to five clients. You'll need to add each client one at a time, along with proof of your work.
Remember, only include companies that hired you for a paid project, excluding work for profiles or platforms like Fiverr, Facebook, YouTube, or Shopify.

How to add a Featured Client

Important: By confirming and providing proof of your business relationship with a client, you hereby assume responsibility for sharing valid and genuine information. Providing false proof or information may lead to the removal of your eligibility for this feature. Remember, you must include a project description and a form of proof when adding a Featured Client.

1. Click on "Add a client" to take you to the featured client page.
   
   Remember, you can access the Featured Client page from your profile or the notification you received.
2. Type in a client name and select the client from the approved list.
   
   Note: Only clients from the approved list are available. The option to add/suggest new clients/companies to the approved list is no longer available.

3. Provide the details for the client you worked with:

   • Project start date
   • Project end date
   • Details of the work you completed for the project
     For example, tell us about your specific responsibilities on the project, the impact your contributions made, etc. 

4. Upload support documents/proof for working with this client.

   A few types of proof you can upload:
   

   • Link to the work portfolio containing the project with the client
   • Link to the invoice of services
   • Link to the contract of services/link for the Fiverr order

   Note: If needed, you can remove or block out any personal details you don’t want to share on your uploaded document.

5. Mark the checkbox to confirm that you've worked with the client mentioned and have permission to publish these details. Then click "Submit."
6. Once you've received confirmation (Client submitted), you can click "Add another client."

Edit or add an additional Featured Client

You can access the featured client page from either:

• The notification message you received
• Your freelancer profile

• 1. Go to your freelancer profile.
  2. Scroll down and click Among my clients.
  3. Hover over your existing featured client, and click the pencil icon to edit a client, or click Add another client to add a new one.

Guidelines

If you violate these guidelines and attempt to misuse this feature in any way, your eligibility for the feature might be removed.

Let's review the Dos, Don'ts, and examples for proper ways to submit your featured clients.

• • You can only add actual paid clients you’ve provided freelancer services for in the past
    
  • You must fill in the “Project Description field” with details related to the project that you worked on for this paying client
    Keep in mind that you’ll need to add at least one form of supporting documentation for your project along with your project details. Learn more with the example below.
  • You can add multiple projects that you've worked on for the same paying client

  Example of a potential Featured Client that you can show on your profile:

  Client name: Nike 

  Project start date: January 2022

  Project end date: March 2022

  Describe the work you did for this client: I worked on a project as a content creator for the Nike Marketing team, including social media, blogs, and customer offers. This project helped drive additional sales and increase organic traffic levels.

  Proof provided: Invoice from the client

• • Don’t list services or platforms that you've used in your work with the featured client feature (such as Fiverr, Amazon, Etsy, Facebook, Google, Adobe, etc.)
    For example, you may not list Shopify as your featured client as a way to show you are using Shopify as a tool to build online shops.
  • Don’t list platforms that are related to the services you offer as your featured client
    For example, if your Gig includes services related to helping a client’s Instagram account grow, then you can’t list Instagram as your featured client.
    Additionally, you can’t add Facebook as a featured client when you’ve created a logo for a customer to upload to Facebook.
  • Don’t add platforms that your work has been published in
    For example, If you created a video for a client and the client published it on YouTube, you may not write YouTube as your featured client.
  • Don’t list a featured client that is not related to the service(s) you’re offering on Fiverr
    
  • Don’t describe the featured client in the Project Description section
    Please use the featured client section to list the details of your work for this specific featured client.
  • Don’t list reviews or feedback from the featured client in the “Project Description” section
    The Project Description section is only for the details surrounding your work on the project.
  Example of misuse of this feature—which you should not do:

  Client name: Amazon 
  Project start date: January 2022
  Project end date: March 2022
  Describe the work you did for this client: I have developed a site for one of my clients who has a store on Amazon. He was really happy with the result which led to an increase in his sales. 
  Proof provided: Screenshot of the Amazon store you built for the client

  Note: Your client in this case is NOT Amazon, rather your client is working on the Amazon platform in some capacity. These types of misuse will lead to the removal of this client from your profile, and could also lead to this feature being removed from your profile.

FAQs

• Only select freelancers can add featured clients.
• You can only add clients that are on Fiverr’s pre-approved list. This does not include your work on platforms or marketplaces (such as Fiverr, Amazon, Facebook, and YouTube), but rather the work you provided for the featured client.
• You can add up to 5 clients.
• You can edit/delete a client via your profile page.
• No problem! You can add it to the project description field for that client.
• Currently, your Featured Client information will be displayed on your Fiverr profile page and Gig page immediately.
  
  Important: Any misuse of this feature will lead to the removal of your Featured Client, and potentially the removal of your eligibility for this feature.
  
  In case you experience any issues with providing proof for this feature, please contact our Customer Support specialists using the Contact us tab at the bottom of the page.

• Fiverr may require additional information for the review process. Examples of instances where additional information may be required:

  • The website is generic or does not include detailed work for the client
  • The invoice, work order, or communication linking your work to the client project is missing