This guide covers everything you need to know about Fiverr Pro and Fiverr, including FAQs.
To take your business to the next level with Fiverr Pro, join here now.
General Fiverr Pro
- If you are a brand new user (Welcome!), you'll be asked to add your business email, name, and choose a username and password. You will then be redirected to the onboarding process.
Learn more about how to get started with Onboarding and creating your account. - Join Fiverr Pro Essential today and access all our exclusive features at no upfront cost. Maintain access to Fiverr Pro Essential by ordering services worth over $1,000 each year.
Subscribe to Fiverr Pro Advanced for $129/month and get advanced compliance and management tools. -
In this case, you have 2 options:
- Keep the accounts together (merged)
- Keep the accounts separate (as two accounts)
Remember: If you are a freelancer, the only option is to have 2 accounts.
- The freelance network centralizes freelancer management, letting you access, organize, and categorize hired, saved, and viewed freelancers in one place. Team members can collaborate on lists and view insights like reviews and order history for each freelancer. Learn more here.
- Yes, if the admin wants to change their billing information on their Fiverr Pro orders and invoices, they’ll need to input the updated information under billing information.
- Yes, if you choose to convert your Fiverr account to a Pro account, your existing orders will be filed under My Project—which is your personal space.
Learn more about The projects feature.
Fiverr Pro vs. Fiverr
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Fiverr Pro allows you to:
- Track all of your business ordering activity
- Single shared payment
- Work with your team—transparently
- Save and share your favorite freelancers
- Provide you with services that are only tailored to Fiverr Pro users such as Clients - project management service by Fiverr Pro
- With Fiverr Pro, you can share a credit card with your team, or deposit funds into your business account using a credit card or bank/wire transfer.
Admins can control privacy and create a policy to approve orders placed by the account members. You will also have the opportunity to collaborate directly with Fiverr Pro freelancers through our project management program. - Fiverr is perfect for finding skilled freelancers worldwide for any project and budget.
Fiverr Pro, on the other hand, is ideal for those seeking vetted freelance talent and hands-on hiring services. -
Once you onboard to Fiverr Pro, you can choose to either:
- Keep your Fiverr account separate
- Merge it into your new Fiverr Pro account
Learn more with Onboarding and creating your account.
- When a Fiverr account converts to a Fiverr Pro account, the orders that were placed beforehand will be transferred to the Pro account.
To find your previous personal orders, click on your profile picture and select 'Orders.'
Fiverr Pro account roles
- Administrators can set a limit on how much members can spend, load money into the account, and even assign a billing manager.
Learn more about billing and administration with Settings, payments, and billing and Account balance and deposits. - The projects and the messaging collaboration feature—available on Fiverr Pro only—are created to help your team work on projects together.
With the collaboration feature, you can communicate and collaborate together in a specific order.
Learn more with Team collaboration. - With the projects feature, you can create different project types and get a personalized experience based on your projects’ characteristics, as well as, help manage your corresponding account members, track orders, and more.
Learn more about working with our project managers with Project management service by Fiverr Pro for clients. -
Switching to Fiverr means you'll no longer be required to maintain a yearly spend, as you would with Fiverr Pro Essential. You can easily upgrade back to Fiverr Pro at any time. You will still have access to your Pro orders and inbox conversations, but your other account members won’t.
Before you switch:
- Ensure you have no active orders on your team account.
What happens when you switch:
- All team members will be deactivated when the account admin switches over.
- Any Pro account credits will be lost upon switching. However, they'll be restored if you upgrade to Pro again.
- Your order history and messages will remain accessible on Fiverr.
- If you were subscribed to the Advanced plan, cancel anytime and receive a prorated refund based on the time you used the plan.
You'll lose access to all premium features.
Learn more about account roles with Admins: Member account management.
- Members cannot close a Fiverr Pro account. However, if they wish to leave the business, they must close their Fiverr account through their account settings and selecting 'Account deactivation.'
Note: If you close your account as a member, your email address will remain registered on Fiverr and cannot be reused, to be able to reuse your email, the admin of the account is required to remove you first. - If the admin removes a member from the Pro account, the member’s account will be automatically closed. After, the member is welcome to create a new Fiverr account for personal use either with the same e-mail address or a new one.
Once deactivated, your Fiverr Pro orders will be automatically shared with the remaining Pro members—meaning, they’ll be able to access the order page and download the order files.
Note: If the admin doesn’t remove your account, and you choose to leave Fiverr Pro on your own, then you won’t be able to reuse your e-mail address. - Due to intellectual property rights and for the business’s safety, we don't restore closed accounts that were tied to Fiverr Pro.
- For the Fiverr Pro Business Rewards program, only admins and billing managers can redeem gift cards or use points for donations. All other team members can only redeem Fiverr Credits.
Learn more about The Fiverr Pro Business Rewards program.