Paying for Orders, Extras, or Custom Offers

Paying for an order

  • Once you have found the Gig that you would like to order, click Continue.
  • You will see the option to edit your purchase and customize your order according to your requirements and preferences. This includes adding additional services, and/or increasing the number of Gigs you would like to purchase.
  • Once you've customized your order, click Order now. You will be redirected to the payment options page, where you can select your preferred payment method. On the right side of the page, you will see the breakdown of the Gig's price, any applicable taxes, and fees. If you have a discount code, be sure to input it here.
  • Click confirm & pay and your order will be processed, you will be charged, and the order page will be created.

Paying for an extra on an ongoing order

  • To add a seller's available Extra to your order, click on Orders from the Order page
  • Click on the Gig title
  • Select Continue and mark the box under “Upgrade your order with extras” which will display the extras that are available for that particular service
  • Click on the Confirm and Pay button to purchase the Extra you would like to purchase. 

Notes:

    • Keep in mind that Extras may modify your order's delivery time frame.
    • Certain Extras may also be unavailable after the main order is purchased (such as the extra fast Extra).
    • Other Extras, such as the premium quality images, may only be purchased once throughout the order, while others can be purchased multiple times. 

Paying for a custom offer

  • When a seller sends you a custom offer or a quote, you will see the relevant button to complete the purchase.
  • If the Extra is purchased through an active Order page, the funds will be credited to that particular order. If it's a new offer, a new order page will be created.

For any payment-related issues, please check out our article Payment issues.

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