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Adding and managing your Gig video

A Gig video lets clients see your work quality and understand your service before placing an order, which can increase your chances of getting hired. You can add a video to any Gig on Fiverr, and in some Video & Animation categories, a video is required. Use a high-quality, original video focused on the service you offer, and make sure it follows our content and technical guidelines.

 

 

Before you begin

Gig videos are available to all freelancers. A video is required for the following Video & Animation subcategories:

  • Animation for Kids
  • App & Website Previews
  • Book Trailers and Game Trailers
  • Live-Action Explainers
  • Lyric and Music Videos
  • Real Estate Promos
  • Short Video Ads
  • Spokesperson Videos
  • Whiteboards
  • Animated Explainers

For all other categories, a video is optional but recommended.

You can add or manage your Gig video from the Gallery tab when creating or editing a Gig from your desktop.

Gig video technical requirements

Your video must meet the following requirements before you upload it:

  1. Length: up to 75 seconds (no longer than one minute and 15 seconds)
  2. File size: less than 50 MB
  3. Accepted formats: MP4 and AVI
  4. Orientation: landscape only

Gig video approval process

When you upload a video, it goes through a review process. Your video stays pending until we approve it, and this review typically takes a few business days.

Once we approve your video, it goes live on your Gig page. While your video is pending, your Gig can still be active and visible to clients.

If your Gig is not active because your video is still pending after the expected review period, contact our support team.

How to add a Gig video

  1. Go to Create a New Gig > Gallery tab.
  2. Drag and drop your video file, or click to browse your computer for the file.

When clients search the marketplace, your video appears as the Gig cover image. Additionally, if you want to add a video to an existing Gig, go to your Gig page and open the Gallery tab of that Gig.

Managing your Gig video thumbnail

Your video thumbnail is the frame clients see when they browse the marketplace. You can customize it after your video is approved.

You cannot adjust your video thumbnail until we have approved your video.

To edit your video thumbnail:

  1. Go to Gig Edit mode > Gallery > Video > Edit.
  2. Click Play and pause the video on the frame you want to use as your thumbnail.
  3. Click Set as preview, then click Close.

After you update your thumbnail, it can take up to 24 hours for the change to appear on the marketplace.

Gig video guidelines

  • Follow these guidelines when creating your Gig video:
    • Keep your video focused on the service you offer and keep it concise.
    • Record clear audio without background noise. Use professional audio equipment and position your microphone properly.
    • Use your own voice when possible. If you use computerized narration, make sure it is high quality and sounds natural.
    • Mention that your services are offered exclusively on Fiverr.
    • If you offer your service in another language, write your Gig details in that language in addition to English. Your video can be in the other language, but include the language in your Gig title. Example: "I will create video ads in Spanish."
    • Use only content you created or fully own. Do not use copyrighted images, audio, or watermarks that are not yours.
  • Avoid the following when creating your Gig video:
    • Do not include contact information, URLs, or external links in your video. If you use portfolio samples, replace any contact details with placeholder information, for example "myemail@email.com" or "555-5555."
    • Do not use the same video for multiple Gigs. Each video must be specific to the service it represents.
    • Do not include Fiverr level badges, rating stars, or other Gig-specific metrics. These can change over time and may become inaccurate.
    • Do not ask another freelancer to create samples of your work. If your service is in the Video & Animation category, you cannot use another freelancer to create your Gig video.

FAQs

  • No, each Gig must have its own video that is specific to the service it represents. You cannot use the same video across multiple Gigs.

  • Your Gig may go live automatically, but your video stays pending until we review and approve it. This process typically takes a few business days. Once we approve your video, it goes live on your Gig page.

  • If your Gig is not active after the expected review period, contact our support team for assistance.

  • Yes. If you offer your service in another language, your video can be in that language. Write your Gig details in both languages and include the language in your Gig title, for example: "I will create video ads in Spanish."

  • Thumbnail changes can take up to 24 hours to appear on the marketplace. If your thumbnail still has not updated after 24 hours, contact our support team.

  • We accept MP4 and AVI formats. Your video must be in landscape orientation, under 50 MB, and no longer than 75 seconds.

  • If your video does not meet our guidelines, we may soft-deny it and explain what changes are needed. Review the feedback and update your video accordingly, then resubmit it for review.

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