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Our Community Standards

At Fiverr, we believe in the transformative power of global collaboration. Every day, thousands of creators, writers, designers, producers, developers, business owners, and more-come together on our platform to build something meaningful. We honor the rich diversity of our community and value the unique perspectives each member brings.

We also welcome the rise of tools like AI that help creators move faster, think bigger, and do more. But while technology evolves, our commitment to high standards remains constant. The real value of Fiverr lies in the collaboration between human originality and intelligent tools.

Our Community Standards serve as a living framework to help maintain a marketplace that is respectful, inclusive, and safe for everyone. They exist to protect our users -their safety, their work, and their creative expression-and to ensure that this dynamic environment remains fair and trusted. Rooted in our core values, these standards guide both in-person interactions and online collaboration. They go beyond legal requirements-they define our collective commitment to excellence, mutual respect, and trust.

Our guiding principles

  • Respect & Consideration

    Every interaction, whether in a message, a review, or a collaboration-should begin and end with basic human decency. We stand against all forms of harassment, bullying, or targeted hostility. Respect is not optional; it's the foundation of a strong and vibrant community.

  • Trust & Safety

    We are committed to protecting the physical, emotional, and digital safety of our users. This includes preventing threats, hate speech, exploitation, and any form of violence. Fiverr is a space where everyone should feel secure expressing themselves, sharing work, and building relationships.

  • Authenticity & Transparency

    Trust grows through honesty. We expect our community to represent themselves truthfully, whether it's through their profile, the services they offer, or the feedback they provide. Misleading claims, impersonation, or manipulative behavior damage the fabric of the marketplace.

  • Integrity & Fairness

    Fiverr thrives when competition is healthy and based on merit. Practices like plagiarism, artificial inflation of reviews, or misuse of the platform for unethical purposes are not acceptable. We expect all users to act with fairness, respect intellectual property, and follow community norms.

  • Inclusivity & Accessibility

    Our marketplace is open to people from every walk of life. Discrimination-based on race, nationality, gender, identity, ability, religion, or any other factor-has no place here. We encourage language, design, and interactions that welcome diverse experiences and perspectives, making Fiverr a place where everyone belongs.

A living framework for a global marketplace

As Fiverr continues to grow, so do the complexities of how people work together. The digital world is evolving, and with it come new opportunities-as well as new risks. Issues like misinformation, harmful AI-generated content, impersonation, and the misuse of communication tools require vigilance and shared responsibility. Our Community Standards are designed to grow alongside the challenges and innovations of today's professional landscape. They're not just about protecting users-they're about enabling creativity, building trust, and ensuring that Fiverr remains a dynamic, ethical, and empowering place to connect and create.

These standards are more than rules-they're our shared values in action. They'll continue to grow alongside our community, ensuring Fiverr remains a trusted place to create, connect, and thrive together. If you see something that doesn't align, please use our reporting tools, as we all play a part in maintaining the culture we value.

Integrity & authenticity

In order to maintain a safe, respectful, fair, and trustworthy marketplace, Fiverr is taking proactive steps to prevent any abusive practices that may undermine the integrity of our platform or the authenticity of our users.

Any activity aimed to deliberately manipulate the platform tools and features will lead to permanent suspension of user accounts involved in such behavior.

Account integrity

  • Multiple accounts

    In order to buy and/or sell services on Fiverr you may have only one account. Creating multiple accounts on Fiverr can be misleading to other users and is considered a manipulation of our system. Any violation of this policy can lead to permanent suspension of the account(s) involved in this activity.

    This policy applies to individual user accounts. The only exception is the ability to maintain both a seller account and an additional "seat" within the framework of one Team Account.

    It is prohibited to open multiple accounts on Fiverr in order to (including but not limited to):

    • Gain a competitive advantage
    • Harass or mislead other users through messaging and/or ordering systems
    • Engage in any fraudulent activity
    • Abuse the Fiverr Referral program
    • Bypass a restriction, or permanent suspension of a previous account
    • Violate Fiverr's Terms of Service and/or our Community Standards in any other way and/or manipulate the system

    Do not share your authentic credentials (personal email, payment information, phone number) that could be used to create multiple accounts on your behalf.

  • Fake identity

    We do not allow accounts to pose as another person or entity in a misleading manner.

    It is prohibited to:

    • Use a fake name, gender, photo, or any fictional or false biographical details in your user profile
    • Present a fake document(s) if asked to verify your identity
    • Use AI-generated imagery/video to create or verify an account on Fiverr, with the purpose of impersonating another person, or misrepresenting yourself
    • Impersonate other people by creating or using an account that deliberately misrepresents your identity, with the intention to mislead or deceive others
    • Use automated programs and tools to misrepresent your actual location
    • Create a Fiverr profile with your personal information/credentials for anyone other than yourself

    Do not share your authentic credentials (personal email, payment information, phone number) that could be used to create fake accounts on your behalf. Fiverr reserves the right to permanently suspend accounts which represent a fake identity.

  • Misrepresentation

    Misrepresentation is defined as fraudulent, negligent, or innocent misstatements, or an incomplete statement of a material fact.

    It is prohibited to:

    • Write misleading content in your profile description, profession profile, skills section, professional background, and/or education
    • Use a Fiverr freelancer badge or level in your profile and any Gig component to misrepresent your current status. However, you may include them if they accurately reflect your level.
    • Copy Gig descriptions, packages, and/or other content from another user's Gig listing, their profile page or profession profile
    • Raise the price of your Gig service in personal messages before or after purchase. Bait-and-switch marketing is not permitted.
    • Have someone else represent you in your Gig, or profession profile, without clearly stating who they are. Post content you do not have the right to use in a Gig description, user profile and/or profession profile.
    • Use 'Fiverr' in any part of your username or display name, or impersonate our employees with the intention to deceive and mislead users, or conduct other prohibited activities

Inauthentic behavior

  • Spam

    We define spam on Fiverr as a messaging activity that is unwanted, repeatedly occurring, and disruptive to the recipient's experience. Spam can take many forms ranging from unwanted offers to commercially-motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of Fiverr.

    Do not:

    • Abuse our communication tools to send unsolicited or deceptive messages
    • Distribute malware, phishing, or other potentially harmful content through Fiverr communication tools
    • Use any artificial tools and/or automated processes (through software, scripts, bots, or any other means) to send mass messages
    • Contact Fiverr users with offers, questions, suggestions, or anything unrelated to their Gigs, requests, or orders
    • Ask other users to guide you on how to start selling on Fiverr through Fiverr communication tools
    • Send direct messages to promote your services or specific Gigs to clients
    • Ask for donations or free work

    Not only does this activity undermine the integrity of our platform, it also violates the privacy of our members and is potentially harmful. If you encounter spam, please report it.

  • Review manipulation

    Reviews provided by buyers are an essential part of Fiverr's rating system. They reflect the quality of service provided by freelancers, their professional skills and experience, and overall client satisfaction. It is therefore important that reviews remain authentic and reliable in order to maintain a trusted and credible marketplace.

    Do not:

    • Maliciously manipulate the review system in any way to create an inauthentic impression of a freelancer, a client, or the genuine service experience
    • Purchase or sell a service with the sole intent of falsely increasing ratings and/or levels
    • Seek to influence a client to edit, remove, or improve a review, including by asking for a 5-star review or more positive review than they are willing to provide
    • Withhold delivery of a service, or any information required to complete it, in order to obtain favorable reviews
    • Seek to influence a freelancer to deliver free extras or make changes not included in the order by threatening to leave a negative review
    • Buy, trade, solicit, or otherwise obtain feedback for yourself by any means, including through third parties, arranged transactions, or purchases made from multiple accounts, in order to artificially inflate your rating
    • Misuse review reports or submit requests for review removal without clear grounds under Fiverr's policies

    Attempts to manipulate the review system, whether directly or indirectly, are prohibited and may result in immediate permanent suspension of any related accounts. 

    Should you suspect review manipulation or any other violations of these policies, please report it.

  • Reporting abuse

    On Fiverr, we value each and every one of our community members and aim to maintain a respectful, inclusive, and safe environment for everyone. We encourage our community to use our reporting tools when encountering anything that is unacceptable.

    However, we ask you not to misuse these tools in ways that result in unfounded complaints.

    Do not:

    • Abuse Fiverr's reporting tools, customer support tickets, or appeals processes by making false, malicious, or unjustified reports
    • Submit repeated reports on the same issue without allowing our Trust and Safety team adequate time to respond
    • Falsely categorize reports or submit misleading or fabricated evidence
    • Engage in mass reporting of content without valid reasons or use reports as a means to harm other users
    • Exploit the reporting system to gain a competitive advantage, such as falsely reporting competitors' services or actions with the intent to damage their business
    • Use multiple accounts or automate the submission of reports in an attempt to circumvent our processes

    Fiverr reserves the right to withdraw multiple invalid reports and flag accounts involved in such activity.

  • Referral abuse

    With the Fiverr Referral program, you can earn rewards for yourself and your friends who sign up to Fiverr per your invitation. Referral program abuse might occur when a group of accounts created for the sole purpose of system manipulation, refers to each other to gain a referral bonus.

    Do not:

    • Create fake accounts in order to gain referral credit
    • Attempt to manipulate or exploit the current referral program

    Fiverr reserves the right to permanently suspend accounts which are involved in violation of Referral program rules.

  • Manipulation

    Any improper behavior aiming to manipulate Fiverr platform tools and systems does not align with Fiverr values and harms the entire Fiverr community. To create a fair and respectable marketplace, we ask that you do not attempt to subvert our policies which have been put in place to protect platform and marketplace trust and quality.

    This includes, but is not limited to:

    • Excessive cancellations practice
    • Using the delivery button to send an incomplete, partial, or empty delivery
    • Sending multiple requests on the same issue without allowing for a response from our Customer Support team

    Any attempts to access the platform through unauthorized methods, affect and manipulate the Fiverr ranking system, send artificial web traffic to Gigs, offer to sell/buy Fiverr accounts, scrape data from the platform, or undermine the security and integrity of our marketplace in any way are strictly prohibited.

Illegal & prohibited services

Fiverr is an open marketplace where users can offer or request a great variety of services. However, for a number of reasons, we prohibit certain types of services on Fiverr. Some services can pose unwanted risks for our users like privacy or financial risks; others are simply not in line with our values and policies.

Illegal services

We require our users to abide by all applicable laws and regulations. Users may not offer or request services related to illegal activity, or ones that promote, approve, or enable any unlawful behavior. Fiverr reserves the right to permanently suspend user accounts involved in violation of this policy.

To protect our community, Fiverr is committed to enforce its policies against any illegal activity and behavior on the platform. Should you see an item that appears to violate these policies, please report it.

Prohibited services

  • Services with the potential to cause harm to our users

    In order to protect the Fiverr community, we do not allow any services or activities which could intentionally or unintentionally harm our users, other individuals, property, or animals. This includes both physical harm, significant risk of societal harm, endangerment of individuals' rights and freedoms, etc.

    Do not offer, agree to provide, or ask for services that are meant or have the potential to cause harm, including but not limited to:

    • Promoting prohibited or potentially dangerous goods (firearms, ammunition, drugs, and controlled substances), or encouraging others to make, use, or trade these goods
    • Any level of abuse, human exploitation (including sexual), or human trafficking
    • Providing fake or misleading documents, including the creation of, or any kind of modification to, official documents such as IDs, passports, driver's licenses, bank statements, death or birth certificates, etc.
    • Content that is related to glorification and/or incitement to violence, or any other criminal and harmful behavior towards an individual, group, or animals
    • The intention to create or promote the spread of fake news and disinformation
    • Providing licensed professional services without the required certifications and/or qualifications, e.g. legal counsel, financial or tax advice, etc.
    • Attempts to hack or crack any system (accounts, profiles, networks, etc.) with the intent to obtain unauthorized access to sensitive personal and/or financial information of individuals, entities, or governmental institutions
    • Creating or contributing to any information security hazard for individuals, entities, governmental institutions (DDOS attacks, doxxing, impersonation, distribution of malware, phishing and other hacking techniques, etc.)

    User accounts involved in violation of this policy will be permanently suspended.

  • Services that can pose financial risks for our users

    Fiverr cares about the financial safety of our users and takes security of their private financial information very seriously. Services that may put our users at risk of exposing their sensitive financial information are strictly prohibited.

    Do not offer, agree to provide, or ask for services that require getting access to other users' sensitive financial information, such as:

    • Opening, managing, or implementing changes to a financial account of any kind
    • Providing a loan, buying or selling currency or cryptocurrency, or trading binary options, or any other financial instruments
    • Mining cryptocurrency
    • Removing negative remarks from the credit score or credit history of a person, entity, or government institution, or any other credit repair related services
    • Trading signals, indicators, or pre-made trading strategies

  • Services that infringe third parties' terms of service

    A third party is a company or a person, other than Fiverr, that is indirectly involved in the services you offer or request. As a valued member of the Fiverr community, we ask you to respect the broader internet community and follow the terms of service (TOS) of other platforms and companies.

    Do not offer, agree to provide, or ask for services that violate or might potentially violate a third party's terms of service.

    Before creating a Gig or profession page, we encourage all freelancers to review the terms of service of any third party involved in the service. And we encourage clients to avoid requesting services or ordering Gigs that could be in violation of a third party's terms of service. Fiverr reserves the right to take relevant actions against users who infringe the terms of service of any third party.

  • Services that violate intellectual property rights

    In accordance with various laws, and our commitment to protect the work of our creative community, Fiverr does not permit any service that violates the intellectual property (IP) rights of individuals and/or businesses, and will take measures against those who provide or request such services, and so help to protect our creative community.

    Read more about services that violate intellectual property rights.

  • Misleading or deceptive services

    To protect our community from any form of fraudulent activity, Fiverr prohibits services which are intended to mislead, manipulate, or deliver deceiving or inauthentic content.

    Do not offer, agree to provide, or ask for any services intended to mislead or deceive others, including:

    Deepfakes
    Any video, photo, or audio recording that has been significantly altered in a way that changes its meaning or context, with the intent to deceive, cause harm, mislead, or impersonate real individuals, including content created using generative AI tools. Due to the high risk of spreading misinformation, non-consensual content, and illegal activity through deepfake techniques, Fiverr does not allow any creation of deepfakes on the platform.

    Fake reviews
    Any (positive, neutral, or negative) review, written, video, or otherwise, that is not an honest and impartial opinion or that does not reflect a genuine experience of a product, service, or business.

    Fake engagement or traffic
    Any forms of artificial engagement through bots, click farms, or other illegitimate techniques intended to increase followers, views, likes, fans, or traffic. Such techniques are in direct violation of third parties' terms of service and practices, and undermine the integrity and confidence of our platform.

    Promising financial or personal benefits
    Any promise of financial or personal outcomes which are not in a seller's control, including any unreasonable or overstated claims of what a buyer may achieve by acquiring a seller's services. This includes but is not limited to guarantees or promises related to:

    • Restoring client's access to online accounts (e.g. Amazon, Facebook, eBay, etc.)
    • Specific monetary earnings or specific profit/return rate on an investment
    • Wins, higher levels, in-game currency, or profits in any game or app
    • Results related to healing or treating medical issues or promises of mind control

    User accounts involved in violation of this policy will be permanently suspended.

  • Academic & workplace dishonesty

    Fiverr strictly prohibits any form of academic or workplace dishonesty, including the commissioning of work that will be presented as the individual's own effort. To that extent, Fiverr does not allow any services that offer to complete tasks, such as homework, tests, or job screening assignments, that are expected to be fulfilled without assistance from external sources.

    We expect users to follow the honor code and/or internal policies of their respective academic institution or workplace when requesting any type of academic or workplace service. We emphasize the importance of maintaining both academic and workspace ethics or any relevant conduct guidelines and are committed to upholding academic and professional integrity.

    Fiverr will not support any activities that dishonor the authenticity, honesty, and ethical standards of the academic or workplace processes.

    Do not offer, agree to provide, or ask for the undertaking of homework, completion of exams, tests, job application assignments, or any other assignment expected to be completed without assistance.

    Read more about academic & workplace dishonesty services.

  • Services that involve sharing personal information of third parties

    Fiverr takes proactive measures aimed to protect privacy rights. In order to ensure this policy, we ask that the information provided within relevant services will be unique to each order, and will contain business data only.

    Do not offer, agree to provide, or ask for any services that breach third-party rights and lead to spamming individuals, such as:

    • Any sharing of personal data of individuals, e.g. email addresses, phone numbers, etc.
    • Premade lists containing personal data of individuals
    • Scraping social media platforms to obtain information about others
    • Any service that shares confidential personal information, e.g. social security numbers, identification cards, credit cards, physical addresses, etc.

  • In order to protect the Fiverr community, we do not allow services that are meant to provide any medical treatment, medical advice, or medical or pharmaceutical supplies. This refers to both the physical and mental health of the users.

    Do not offer, agree to provide, or ask for any medical-related services, such as:

    • Any medical treatment, advice on a medical condition, or pharmaceutical advice
    • Any kind of medical drugs or pharmaceuticals, medical equipment, or pharmaceutical supply
    • Providing documentation or other evidence meant to fraudulently deceive others about one's medical status, e.g. fraudulent test results, etc.
    • Offering to heal, prevent or treat cancer, diabetes, eating disorders, depression, COVID-19, any other disease or medical condition, including emotional therapy
    • Creating medical, scientific, or informative content exclusively on COVID-19 that may be used for spreading misinformation
    • Creating fake news or promoting the spread of fake news regarding COVID-19

  • Services outside the Fiverr catalog

    The Fiverr catalog is live and reflects rapid changes happening in the digital environment. We are continually working to make sure our platform provides services that are currently in demand. To this end, we might, from time to time, restructure our catalog and cease to offer certain services. If you are providing one of the discontinued services, we will let you know if your Gig has been removed. This can be a good opportunity to refresh your offerings and provide services that buyers are looking for.

    For more information, visit the Fiverr Forum and our Help Center for helpful advice and articles on creating high-performing Gigs that appeal to clients.

Objectionable content & user safety

  • Adult content & sexual activity

    Fiverr prohibits adult and sexually explicit content of any kind. If detected or reported, such content will be removed and participants may be permanently suspended from the marketplace. Our policies apply to all user-generated content (UGC), including Gigs, deliveries, portfolios, Gig videos, etc., and applies to any content depicting nudity, or sexually-graphic, violent, or humiliating actions or scenes. This includes AI-generated photographic or animated content.

    Do not offer, agree to provide, or ask for:

    • Nude or adult-related images or videos
    • Sex or sexual partners
    • Sex chats or sexual conversations
    • Non-consensual content of any kind
    • Sextortion practices (e.g. threatening to share private sexual content for blackmail)
    • Child or child-like sexual content
    • Sexual violence or denigration
    • Sexually charged modeling
    • The execution of fetish scenarios
    • Content that depicts explicit sexual activity, unless the conditions for "documentary exception," listed below, are met

    Any of the above, whether real or AI-generated, are prohibited.

    Sexually-explicit content featuring minors and content that seeks to sexually exploit minors, including AI-generated content, is strictly prohibited on Fiverr. This content, legally referred to as Child Sexual Abuse Material (CSAM), will be immediately reported, along with those who post such content, to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.

    Fiverr may use broad discretion when removing content that includes or depicts minors. User accounts involved in violation of this policy can be permanently suspended.

    Documentary exception

    Fiverr will allow nudity when the primary purpose is educational, scientific, or artistic, and it isn't gratuitous. For example, a video edit ordered by a midwife depicting proper breastfeeding technique would be appropriate, while creating a video with clips from the same film but used out of context for the purpose of sexual gratification, would not. Out-of-context nudity from indigenous communities, protests, medical procedures, childbirth, artistic performances, breastfeeding or like, may not meet our documentary exception.

  • Hate speech & discrimination

    Fiverr defines hate speech as content which is intended to incite violence or hatred against a person or group of people, based on their real or perceived characteristics, which may include race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability.

    Hate speech may also appear in the form of threatening, derogatory, and dehumanizing language, usage of ethnic or racial slurs, or as content that glorifies or supports hateful narratives and behavior.

    Fiverr is committed to moving swiftly and decisively to investigate conduct that has been flagged and/or reported to us as hate speech, and will respond in a manner that is consistent with both our Terms of Service and the values of the company. We take hate speech violations very seriously, and may exercise broad discretion when taking action against any users or content that violate this policy.

    Do not:

    • Use violent and/or dehumanizing speech against a person or group of people based on their real or perceived race, ethnicity, skin color, sexual identity, gender identity, marital status, religion, age, or disability
    • Use ethnic or racial slurs
    • Use hate speech towards another community member(s), group of people, Fiverr's Customer Support representatives, or Fiverr as a company
    • Offer, agree to provide, or ask for content related to hate speech
    • Express support or glorify hate groups, its members, their actions, or any of their shared ideologies
    • Upload or share any content on the Fiverr platform (including but not limited to a profile page, Gig description, profession page, portfolio project, forum thread, message, brief, etc.) which depicts hate imagery, including hate symbols related to these groups like swastikas, hand symbols, or numbers known to reference hateful or discriminatory ideologies

    We do allow users to offer or ask for related content that is intended to contribute to the research or raise awareness of hate speech, or to the prevention of hate speech practices.

    Fiverr considers any unfair or unequal treatment of a person or group of people based on real or perceived characteristics, such as race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability, to be discrimination.

    Similarly, if individual traits or characteristics unrelated to the service influence preferential treatment that potentially deprives others of opportunities on the platform, this preference could also be seen as discriminatory.

    Do not:

    • Express unwillingness to interact and/or work with a person or a group of people based on real or perceived characteristics, such as race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability
    • Offer, agree to provide, or ask for any content that expresses or supports discriminatory ideas, groups who espouse these ideas, members of such groups, or any actions which share and glorify such ideologies

    Should you encounter behavior or content that appears to violate this policy, please report it. Fiverr will investigate claims of discrimination on a case-by-case basis, and accounts involved in violation of this policy might be permanently suspended.

  • Harassment & abusive conduct

    Fiverr prohibits any and all behavior and/or communication on the platform that is inappropriate and could be considered harassment. This includes, but is not limited to:

    • Bullying
    • Sexual advances
    • Offensive comments/conduct
    • Discrimination based on real or perceived characteristics, including race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability

    When communicating on Fiverr, do not:

    • Solicit any sexual interaction
    • Ask inappropriate personal questions
    • Make sexual advances or sexual innuendos
    • Use profane, lewd, or derogatory terms
    • Use offensive or culturally inappropriate/insensitive language
    • Distribute harassing or disturbing materials

    Additionally, freelancers are strictly prohibited from disclosing clients' data, including any personal data, to third parties (unless agreed otherwise with the client). Any breach of confidentiality or privacy may lead to the permanent suspension of accounts involved.

    Should you encounter behavior that appears to violate this policy, please report it.

  • Self-harm & suicide

    At Fiverr, we care deeply about the safety of our community. To that end, users should not offer, agree to provide, or ask for any content that portrays, glorifies, or promotes suicide and/or other acts of self-harm, including eating disorders.

    If someone you're communicating with expresses suicidal thoughts or is engaging in any form of self-harm, we encourage you to contact local authorities immediately and report this.

    If you are going through an emotionally-challenging time or struggling with thoughts of suicide or self-harm, we urge you to seek immediate assistance.

Violence and unlawful behavior

  • Violence and incitement

    Prioritizing the safety of our community means taking all threats of violence seriously. This includes proactively mitigating any potential risk of harm to our community or those outside the platform. We will consider language and context to ascertain credible threats and take appropriate action against those who violate this policy. We may also notify law enforcement authorities in cases of imminent threat to life or safety of persons.

    Incitement means encouraging or asking other people to engage in unlawful conduct. Be aware that inciting others to commit a crime may be a crime in itself, regardless of the outcome of the request. Other unlawful behaviors include the glorification of violence, which is often demonstrated through celebration, or praising/condoning violence. All of these actions are strictly prohibited on Fiverr.

    Do not:

    • Threaten violence against another community member(s), group of people, Fiverr employees, or Fiverr as a company
    • Make any statements of intent to inflict physical harm towards an individual, group, or animals (ex. murders, mass shootings, animal sacrifice, spells/sorcery which intend to cause harm, etc.)
    • Make any statements or share imagery that encourages or incites others to inflict such harm or advocates violence (ex. approval of genocide, support for terrorism, etc.)
    • Share hate symbols like swastikas, hand symbols, or numbers known to reference violent ideologies, etc.
    • Offer, agree to provide, or ask for any content that threatens, glorifies, promotes, or expresses support for acts of violence against individuals, groups, or the general public
    • Urge, provoke someone (through requests or instructions) to break the law or engage in activities of questionable legality

  • Dangerous organizations and individuals

    On Fiverr, we do not allow content or activities which are directly or indirectly affiliated with, praise, support, or represent dangerous organizations, their members, their actions, or their shared ideologies. Such organizations often use digital platforms to spread their agenda, proliferate messages of hate, and indoctrinate new members to join their cause.

    This includes, but is not limited to:

    • International and domestic terror organizations
    • Criminal organizations and violent groups
    • Extremist organizations and individuals
    • Hate/conspiracy groups

    Fiverr reserves the right to permanently suspend user accounts involved in violation of this policy.

    Do not:

    • Promote or glorify violence, hateful activity, dangerous propaganda, or conspiracy theories
    • Express support for or glorify dangerous organizations, their members, their actions, or their shared ideologies
    • Offer, agree to provide, or ask for services related to activities of dangerous groups and/or their members or shared ideologies
    • Offer, agree to provide, or ask for services which promote violence, conspiracy theories, propaganda, or supports/advocates for the activity of the above organizations

    We do allow users to offer or ask for related services that are intended to contribute to:

    • The research of dangerous groups and organizations
    • The prevention of terror, extremists, and criminal activity

  • Misinformation and fake news

    Misinformation is false or inaccurate information that is spread either accidentally or with the deliberate intent to mislead or deceive others (disinformation). Given the potential harm misinformation can cause to individuals and the general public, Fiverr will promptly address any efforts to spread misinformation through the platform and/or to the general public. User accounts which violate this policy will be permanently suspended from the platform.

    When information is developed and presented in the form of an authentic news article or story, with the intent to mislead or disseminate propaganda, this is considered fake news.

    Do not offer, agree to provide, or ask for services that create, promote, or distribute misinformation or fake news, including political content.

    This extends to services that use generative AI tools and/or programs to create, promote, or distribute such content, and includes, but is not limited to the following for the purposes of spreading misinformation at scale:

    • Deepfakes, in the form of video, photo, or audio recordings
    • Automated processes (software, scripts, bots, etc.)

    We do allow users to offer or ask for related services that are intended to contribute to:

    • The research of propaganda and misinformation techniques
    • The prevention of creation and distribution of misinformation and fake news

  • Election integrity and political content

    On Fiverr, we are committed to fostering a community that values diversity, open discussion, and the free exchange of ideas. To uphold these principles and maintain a safe and trustworthy environment for all users, we strictly prohibit any attempts to use the Fiverr marketplace to undermine elections and civic integrity.

    Election interference is defined as any attempt to interfere with the voting process or to destabilize and undermine public faith in free and fair elections.

    Do not:

    • Offer, agree to provide, or ask for services interfering with elections or other democratic processes
    • Share misleading information about procedures in election processes
    • Incite the disruption, destruction of procedures and/or election infrastructure, or promote violent behavior and threats
    • Create fake accounts to misrepresent an affiliation, or share content that falsely represents an affiliation, to a candidate, elected official, political party, or government entity
    • Use generative AI tools and/or programs to create or promote content which, in any of the above forms, is intended to undermine an election or other democratic process

    We do allow users to offer or ask for related services that are intended to be represented as caricature, satire, parody, or meme.

Intellectual property

  • Fiverr is serious about protecting intellectual property (IP) rights and respects the IP rights of third parties. To this end, we provide necessary mechanisms for intellectual property rights protection.

    Since the content uploaded to Fiverr's platform by our users is User Generated Content (UGC), we created and implemented special flows to report intellectual property rights violations (copyright and trademark).

    Once a report of all relevant information is received from a rights holder or authorized representative ("reporter"), we will remove or disable access to content that engages in:

    • Copyright infringement
    • Trademark infringement

    Fiverr reserves the right to request additional information from a reporter, such as proof of ownership or other documentation.

  • Services that violate intellectual property rights

    In accordance with various laws, and our commitment to protect the work of our creative community, Fiverr does not permit any service that violates the intellectual property (IP) rights of individuals and/or businesses, and will take measures against those who provide or request such services, and so help to protect our creative community.

    Do not offer, agree to provide, or ask for services such as:

    • Services related to copying or distribution of copyrighted material (digital piracy), such as creating torrent websites, developing platforms for streaming movies and TV shows, selling access to any streaming service account, etc.
    • Services involving hacked or cracked software products (programs, apps, themes, templates, games, etc).
    • Services which are aimed to intentionally remove the watermark or copyright mark without the owner's consent or permission.

    Fiverr reserves the right to permanently suspend accounts which are involved in infringement of intellectual property rights.

  • Non-original design standards

    Fiverr values individuals' hard work and creativity. As a platform that supports designers, artists, writers, and creatives around the world, it is essential that original work is presented and delivered at all times. We will take swift and serious action against any non-original work being sent and/or delivered as original work.

    The following standards refer to Gig listings, portfolio projects and delivered orders in the Graphics & Design and Photography categories on Fiverr:

    Do not portray, sell, or deliver others' work as your own.

    Unique concept and publication

    • If working with existing creative elements, designers must implement these elements in a unique way to create a new design concept.
    • Delivered work must be customized and unique, meaning the design has not been previously published online or offline and has been invented for the first time.

    Gig images and portfolio projects

    • Any designs or photographs featured in Gig images and portfolio projects must be the seller's original work, but can be work previously published on the designer's websites or social media.
    • To use a design or photograph from an order delivered on Fiverr, the designer must have consent from the client who placed the order.

    Elements that can be similar

    • Generic shapes: Ex. Points, lines, squares, ellipsoids, cones, etc.
    • Functional designs: Ex. A circle, a diamond, a heart, ears on a tiger, wheels on a car, green color to convey environmental responsibility, etc.
    • Elements not eligible for copyright protection, such as:
      • Short phrases like "Show me the money" or "Beam me up"
      • Facts and theories like scientific facts or the quantum theory
      • Abstract ideas, but not the way an idea is expressed. For example, the basic plot of comics can be an idea but not the way the designer expressed that idea
      • Materials commonly found in a work of a particular type, ex. the presence of castles, knights, and dragons in a medieval story; certain elements and details of creative content that are customary or considered necessary to a particular genre

    Stock image and template policy

    Make sure to have all required licenses for using the stock image or template in your delivery.

    Stock images

    • All stock images must be from authorized agencies.
    • Don't deliver or post stock images "as is".
    • Stock images can be used in a transformative way as a part of your delivery.

    Templates

    • If you start your design work with a template, be sure that your final, delivered design is significantly different from the template design, with a new look and feel, a unique concept, and/or transformative use.
    • You are permitted to provide a service that relies on templates found online, but this must be specified in your Gig.
    • Freelancers who heavily rely on templates in their design work will not be eligible for special seller programs on Fiverr, ex. Fiverr Pro.

  • Responsible digital creation

    At Fiverr, we are committed to fostering a community of responsible digital creators. Creations on Fiverr might often involve third-party services or products that are meant to be used by third-party platforms (for example, social media networks, other online marketplaces, or AI-powered content creation services). In such cases, we ask our users to adhere to the following guidelines:

    Respect for third-party rights

    Users should respect the rights of third parties, both within and outside of the Fiverr community. If you know that your activity or delivery on Fiverr relies on other platforms or companies, you must follow their terms of service (ToS) and other applicable policies (for example, their privacy policy or intellectual property policy).

    Transparency

    When utilizing external elements, users must be transparent about their use of third-party content, including the rights they have with respect to such content. Misrepresentation is strictly prohibited. Users must verify that their licenses for third-party work include the necessary permissions.

    Mutual respect

    Freelancers are encouraged to communicate transparently about the use of external elements in their creations, especially in Gigs. For clients who request deliveries involving third parties, we encourage being proactive in understanding the origins of integrated elements during order requirements or other discussions with freelancers, to ensure that their order does not violate any rights.

    Intellectual property protection

    Users are expected to respect intellectual property (IP) rights, including copyright and trademark protections, even when content is freely available, and to maintain a record when collaborating or using external content. Deliveries created on Fiverr should not violate the IP of others. Where applicable, users should provide relevant licenses or permissions to verify pertinent rights.

    By adhering to these guidelines, users can contribute to a thriving and lawful digital marketplace, ensuring that the creative process is grounded in legality, transparency, and mutual respect.

    For more information, see Fiverr's Guide to Responsible Digital Creation.

    The difference between incorporating other freelancers' work in your delivery and profit arbitrage

    Other freelancers' work can be used in your delivery when you have the rights to use it, and it's used as an element of your own delivery.

    It cannot be used as your own delivery when you are reselling it "as is" with no significant added value or transformative use, under the misconception that it is your original work, and in order to gain profit from price differences. That is called profit arbitrage and it is not permitted on Fiverr.

    Examples of other freelancers' work that you can use (if you have the rights to reuse it):

    • Designs as backgrounds for music videos
    • Images for websites or presentations
    • Music beds for explainer videos

Minors policy

Fiverr's Terms of Service require that all users be at least 18 years of age and of legal age to form a binding contract. Users under 18 and at least 13 years of age are permitted to use the site only through an account owned by their parent or legal guardian with their permission. Those under the age of 13 are not permitted to use the site.

Services involving minors

Some Gigs on Fiverr involve minors' participation in the service.

  • In cases where the minor is the primary service provider (for example, child voice over), the owner of the account must be the minor's parent or legal guardian. When this is the case, it must be clearly stated in the Gig components and profile description.
  • In cases where the minor is involved in the service creation process (for example, photography for children's products) it must be clear from the nature of the service that participation of minors is required.

Parents or legal guardians, and freelancers who work with minors when providing their services, are required to follow all local child labor laws and regulations.

Users under 18 may not take part in providing the following services on Fiverr: dance lessons, modeling, greeting cards & videos, and "your message on".

No sexually explicit content featuring minors

We do not allow sexually explicit content featuring minors or content that seeks to sexually exploit minors, including but not limited to:

  • NSFW/lewd illustrations and voiceovers
  • erotic stories
  • lolicon (or loli), shotacon (or shota) voice overs or anime illustrations
  • deepfakes
  • any sexually explicit child-like imagery, including those generated by AI tools and programs

We also prohibit depicting and describing minors in a way which could be considered sexually suggestive in nature, violent, or exploitative. Fiverr may use broad discretion when removing content that includes or depicts minors. User accounts involved in violation of this policy can be permanently suspended.

We immediately report Child Sexual Abuse Material (CSAM) to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.

AI-generated content

Artificial intelligence (AI) generated content

Fiverr embraces the use of new technology and allows content generated by users and/or generative artificial intelligence (AI) tools and programs.

While user expectations continue to evolve with the increasing prevalence of generative-AI tools and programs, freelancers who use these tools to generate content and/or deliver services must uphold Fiverr's core values, including those related to equality, respect, privacy, and the rights of individuals.

We also require our users to comply with Fiverr's policies, with the particular emphasis to the following guidelines:

Freelancers must:

  • Ensure they have all necessary rights to the content they create, including copyright(s), trademark(s), and licenses (where required). If any content created and/or delivered on Fiverr with the help of AI is found to infringe or violate any intellectual property, applicable law, or Fiverr's Community Standards, such content will be removed from the platform, and the freelancer's account may be permanently suspended.
  • Comply with the respective application, tool, and/or program's terms of service and all applicable regulations, such as data protection, privacy, and consumer rights laws.
  • Offer customized work for each order (and not offer AI-generated content in bulk, where the same work is delivered to multiple clients).

Clients with a preference for work created and/or delivered without the use of generative-AI tools or programs should clearly communicate this preference to the freelancer.

Both freelancers and clients are prohibited from using AI tools to spread misinformation or non-consensual content and cannot create deepfakes (in any form, including photo, video, or audio recording), fake accounts, or AI-generated imposters for unlawful, sexual, or misleading purposes.

Additionally, AI tools must not be used for automated decision-making in sensitive areas that impact people's rights or well-being, such as law enforcement, financial services, housing, or employment.

If you suspect any misuse or unethical behavior related to generative AI, please report it.

These policies and guidelines will be updated to align with developing trends and usage in generative AI. Please check back for any updates.

For additional information, best practices, and practical guidance on responsible use of generative AI on Fiverr, please refer to our dedicated Help Center article.

Off-Platform policy

At Fiverr, we are committed to maintain a secure, transparent, and trustworthy community. To protect both clients and freelancers, all transactions must occur within the Fiverr platform. This allows us to provide comprehensive safeguards, including secure payments, dispute resolution, community guidelines, and fraud prevention.

Stay protected

Conducting business on Fiverr increases your visibility and credibility as a freelancer. By using Fiverr's tools, you can build long-term relationships with repeat clients and secure larger, higher-value orders. To support seamless communication, Fiverr offers built-in tools like video calls, which help freelancers align with their clients' needs and provide the best possible order experience.

Engaging outside of Fiverr increases the risk of:

  • Fraud and scams: Off-platform transactions make it easier for bad actors to deceive clients or freelancers.
  • Breaches of privacy: Personal and financial information shared outside of Fiverr lacks adequate protection.
  • Limited recourse: If an issue arises (cancellations, disputes, etc.), Fiverr cannot intervene or protect users conducting business outside the platform.

By keeping your business activity on Fiverr, you are protected by our security measures and ensuring that your account and business transactions remain safe.

Conducting business off-platform

It is prohibited to:

  • Offer or accept payments outside of Fiverr: All payments must be processed through Fiverr to ensure full protection.
  • Propose or agree to bypass Fiverr's payment system: Soliciting or engaging in off-platform transactions with Fiverr users is not allowed.
  • Direct clients or freelancers to external platforms: This includes suggesting alternative payment systems and external contracts.
  • Share personal contact details: Do not share email addresses, phone numbers, or third-party messaging apps with the sole purpose of conducting business off-platform.

Conducting business off-platform directly violates Fiverr's Terms of Service. This includes breaching the payment agreement, which encompasses Fiverr's service fees. User accounts involved in violation of this policy risk permanent suspension of their accounts.

To help maintain a safe and transparent marketplace, we encourage users to report any attempts of taking business off the platform. Submitted reports will go directly to Fiverr's Trust & Safety team for a thorough review.

For more details on acceptable practices and best communication methods, please refer to our Help Center article.

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