Top Rated

The Top Rated badge lets buyers know which freelancers have been recognized for the highest level of quality and service.

While achieving Top Rated status has been a popular goal, the process to reach Fiverr’s top level hasn’t always been clear. Our new level system was designed to offer more transparency, actionable insights, and a clear view of your progress. 

Learn more about the benefits of Fiverr's new level system.

How to achieve Top Rated status 

All Top Rated freelancers are individually reviewed and approved by Fiverr’s evaluation team. 

To qualify for this review, you must first meet the following criteria.
Tip: Monitor your progress on your level overview page. 

Note: Some categories require additional prerequisites or mandatory skill tests before freelancers can progress to a review.

Next, the evaluation team will review your eligibility for Top Rated status.
We are currently focusing on high-demand categories in need of more Top Rated freelancers. Jump to our list of categories and estimated frames for a decision. 

After your review, you will receive an email with the team’s decision. 

If you are approved, you will see your new Top Rated status on your dashboard
and your level overview page.   

If you're not approved, you’ll receive an email with more information, including the primary reason for the team’s decision. You'll stay at Level 2, and if your metrics still qualify in 6 months, you'll be eligible for another review.

How the Top Rated review is structured

In considering your eligibility for Top Rated, the evaluation team performs a holistic review, examining the following 4 pillars. Learn more about what makes a Top Rated freelancer.

Fiverr’s 4 evaluation pillars:

1. Professional Skills
   Your proficiency and the quality of deliveries in relation to the scope of services provided.
   
   
2. Communication and Service
   Your overall responsiveness and your ability to set clear expectations and provide a smooth and seamless client experience.
   
   
3. Professional Presence
   The structure of your Gigs and profile, as well as the use of features like an intro video to connect with prospective clients and a portfolio to showcase skills and experience.
   
   
4. Compliance with Fiverr's Policies
   Verification that your account activity complies with our Terms of Service and Community Standards.
   

We also recommend following our Dos and Don'ts:

Maintaining Top Rated status

Similar to freelancers at other levels, Top Rated freelancers must maintain the required metrics to keep their status. If any metrics fall below the minimum requirements, you will enter a 30-day grace period. If you are able to improve your metrics during that time, you’ll keep your Top Rated status. However, if you’re not able to improve, your Top Rated status prevents you from being automatically moved to a lower level. Instead, the evaluation team will review your account and determine whether or not you can remain Top Rated.

If the team decides that you should move to a lower level, there is always a path back to the top! If your metrics still qualify after the 6-month waiting period between reviews, you will be evaluated again to reclaim your Top Rated badge.

Expected time frame for the review process

Our meticulous review process ensures that each qualified freelancer receives the attention they deserve. We are committed to giving equal attention to each review and ensuring that the Top Rated badge is awarded to those freelancers with the highest level of quality and service. 

The evaluation team is currently focusing on high-demand categories in need of more Top Rated freelancers—where those freelancers can benefit from more business. 

These categories are listed below, along with estimated time frames for decisions and any additional requirements. This list will be actively updated. 

If your Gigs are not in one of the categories listed below, we are unable to estimate a time frame for your review. However, if your skillset is relevant to one of the categories, this is a great opportunity to open a Gig that offers those skills and be eligible for a prioritized review. 

Please note: Simply adding a Gig to a listed category will not give you access to a prioritized review. You must have at least 20 completed orders of approved Gigs in one of the listed categories to be eligible.

Current high-demand categories

*These are estimates and could change depending on the number of freelancers in the queue. 

Note: Some categories require additional prerequisites or mandatory skill tests before freelancers can progress to a review.