Creating your Fiverr intro video

An Intro video is a short video displayed on your profile and Gig pages that helps you introduce yourself to potential clients. By appearing on camera, you can create a more personal connection, build trust, and clearly explain what you offer while helping clients feel more confident choosing you.

What is an Intro video?

An Intro video allows you to present your professional profile and services directly to potential clients.

• What it does: Displays a short video on your profile and Gig pages.
• Why it’s useful: Builds a personal connection with clients, increases engagement and helps you clearly communicate your services and unique value.
• Who it’s for: Freelancers with a level who want to enhance their profile and service presentation

Requirements and guidelines

To be approved, your Intro video must meet the following technical and content requirements.

• • Length: 20–60 seconds
  • Minimum resolution: 1280 × 720
  • Maximum file size: 5 GB
  • Language: English, or include English subtitles

  If your video does not meet these requirements, you’ll receive an error message and will need to update it before resubmitting.

• • You must appear in the video and present yourself
  • Do not include other individuals in the video (this rule does not apply to Agencies)
  • Audio must be clear and free of background noise
  • We strongly recommend adding English subtitles to ensure accessibility and clarity for all viewers

• You are encouraged to include information such as:

  • Your name
  • The services you offer
  • What makes you stand out

  You should think of this as a frame to set clear expectations for building all client relationships.

How to upload an Intro video

Follow these steps to add an Intro video to your profile:

1. From your dashboard, select Switch to Selling
2. Click View profile
3. Scroll down and click Add Intro video
4. Upload your video file from your computer
5. Submit the video for review

After uploading, your video will enter moderation and will be published once approved.

Tip: You can replace your Intro video at any time by uploading a new one from your profile page.

Best practices for a professional Intro video

Use the tips below to create a high-quality and effective video:

• While it’s helpful to plan what you’ll say, aim to sound natural rather than reading directly from a script. Your video should include:

  • Introduction: Greet viewers and introduce yourself
  • Clarity: Briefly explain your services, experience, and specialization
  • Personality: Share what you enjoy about your work
  • Unique value: Mention a skill or detail that differentiates you
  • Call to action: Invite clients to work with you

  Example:

  “Hello! I’m {full name}, and I specialize in {gig offering}. With over {years of experience} years of experience in {field}, I focus on delivering high-quality results for my clients.

  I especially enjoy working on {project types}, where I can bring creativity and attention to detail into every project. What sets me apart is {unique skill or fun fact}.

  I’d love to help bring your ideas to life—let’s work together.”

•  

  • Camera: Use a smartphone back camera or any HD-capable digital camera.
  • Camera placement: Position the camera at eye level on a stable surface or tripod.
  • Camera orientation: Film horizontally (landscape mode).

  
   

  • Microphone: External microphones or wired headphones can improve audio quality.
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  • Choose a clean, professional setting (office or studio)
  • Use natural daylight when possible; avoid backlighting or overhead lighting
  • Dress professionally while reflecting your personality

  • Keep your face clearly visible and make eye contact by speaking directly to the camera as if addressing the client

    • Do not wear hats, sunglasses, or accessories that block your face

    
     

• Avoid the following to ensure your video is approved:
  • Showing other individuals in the video
  • Asking clients to communicate outside Fiverr or sharing personal contact information
  • Displaying Fiverr badges, freelancer levels, or rating stars
  • Including watermarks or copyrighted content you don’t own
  • Offering services that violate Fiverr’s Community Standards

Inspiration and examples

For additional guidance, visit Fiverr’s Community to learn more about creating effective gig visuals and to view Intro video examples from other freelancers. 

You can learn more about Creating the perfect gig visuals from Fiverr’s Community. Also, check out these Intro videos for more inspiration:

FAQs

• Your video must be:

  • 20–60 seconds long.
  • Minimum resolution: 1280x720.
  • File size: Up to 5 GB.

  If your video does not meet these requirements, you will receive an error message and need to update it before resubmitting.

• Videos may be rejected if:

  • The freelancer is not visible or not speaking in the video.
  • The video includes Fiverr badges, levels, or watermarks.
  • There is poor lighting, low audio quality, or out-of-sync audio/video.
  • The video is not in English or lacks English subtitles.

  You can see the specific denial reason on your billboard. After correcting the issue, you can delete and resubmit your video.

• Intro videos are usually reviewed in up to a week. If your video is pending review for more than a week, you can contact support for escalation.
• No, freelancers currently cannot select a custom thumbnail. The system automatically generates the thumbnail.
• fIntro videos are not available for Agency pages. If you are an Agency, switch back to your freelancer profile to post and publish an Intro video.