Order management

• Video calls (Zoom calls)

• Delivery time extension
• Consultation FAQs for customers
• Order Requirements General Information
• What if my buyer doesn’t like my delivery?
• Offering extra services within an active order
• Receiving an Order

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• Partial refunds
• Cancellations
• Helpful tips on how to avoid cancellations
• Refunds
• Order Completion Rate and Cancellations FAQs

• Cancel an order with the Resolution Center
• How to use the Resolution Center

• Milestone FAQs
• Working with Milestones
• Milestones
• Subscriptions

• Reviews and ratings for buyers
• Recent updates to Fiverr's Ratings and Reviews system
• Reviews for canceled orders
• Reviews and ratings for freelancers

• Mobile notifications: Optimize your Android for Fiverr’s mobile app
• Using your inbox on the mobile app
• Using Notifications on the mobile app
• Viewing your orders on the mobile app
• Accepting deliveries using the mobile app
• Sending offers on the mobile app