Your Client Profile is how freelancers get to know you. Taking a few moments to set it up makes it easier to find the perfect professional for your projects and helps build trust with freelancers.
Overview
Your Client Profile helps you and Fiverr:
- Establish trust with freelancers.
- Get personalized service suggestions tailored to your needs.
- Help freelancers understand your communication preferences and time zone.
Before you begin
- Navigation Entry Point: You can access your profile by clicking your profile picture > Profile.
- Privacy: Some details, like your selected job/business focus and the "Tell us more" section, are not public.
How to set up your client profile
Follow these steps to complete your profile:
1. Define your client type
This selection helps us understand your primary needs on the platform and provide a personalized experience. This information is not public.
- Client: Select this if you primarily plan to order services from freelancers.
- Freelancer: Select this if you intend to offer your own services to clients on Fiverr.
2. Help Fiverr suggest the right services
This information helps Fiverr tailor your experience by suggesting the most relevant services for you. This information is not displayed publicly. Choose the option that best reflects your needs:
- Primary job & business: For services needed to support your main source of income.
- Secondary business: For services related to a side project or second business.
- Non-business needs: For services related to personal projects, hobbies, or other non-commercial activities.
3. Add details to your profile
Adding these details helps freelancers and Fiverr get to know you.
- Profile picture: A clear, friendly photo helps you feel more approachable and trustworthy.
- Display name: This is the name freelancers will see when you communicate with them. You can use your real name, a business name, or a nickname.
- Tell us more about yourself & why you joined Fiverr: This information is not public and helps us personalize your experience and improve the platform.
4. Set your communication preferences
These preferences help freelancers know how and when to reach you.
- When do you prefer to communicate with freelancers?: Let freelancers know your preferred communication times so they can respond to you when you're most likely to be available.
- Which languages do you speak?: List all the languages you speak and how you prefer to communicate with them (messages only, video calls, or both).
How do I edit the information on my profile?
To edit your profile, go to your profile picture > Profile and click on the edit button of the section of your profile you wish to edit. You can also click on the Public view button to see how others view your profile.
About your account location
Your account's location is automatically set based on the country where you register. This is displayed on your profile for transparency and helps other users understand potential language and time zone differences. Fiverr also uses this information to comply with local tax regulations.
What if my account location is incorrect?
If your account location is incorrect, you can contact Customer Support to request a change. You may be required to provide proof of residency.
If your account location is incorrect, you can contact Customer Support to request a change. You may be required to provide proof of residency[cite: 110].
This list details the documents that are accepted by Fiverr to prove a client's or freelancer's country of residency.
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- Utility bills
- Telephone bills
- Rental agreements
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- Government-issued IDs (e.g., passports, national IDs, driver's licenses)
- Residency or student visa permits
- Tax returns