Account Flagged
Your account has been flagged due to strong indications of suspicious activity, such as unusual location patterns or other behaviors that suggest an attempt to manipulate the platform or evade Fiverr’s policies. This may include activity linked to multiple accounts, accounts that have been associated with violations of our Terms of Service, the use of unauthorized methods, or other actions that compromise the security and integrity of our marketplace.
You can read more about our policies and how to adhere to them in our Community Standards.
Account Non Eligible to Sell
As part of our ongoing commitment to maintaining trust and integrity on the platform, we regularly review freelancer accounts. Based on our review, we’ve determined that your account does not currently meet Fiverr’s requirements to continue selling, in line with our Terms of Service.
This sanction may have been applied due to one or more of the following reasons:
Offering prohibited services
Operating multiple accounts
Using methods to conceal identity or location
Engaging in activities previously linked to fraudulent behavior on Fiverr
Identity Verification process Failed – We were unable to verify the information you provided.
Business verification process Failed – We could not verify your business details as required.
Please note - you can continue communicating with clients to complete your active orders and withdraw cleared funds from completed orders. Additionally, you are welcome to continue using Fiverr as a client and take advantage of all the benefits the platform offers.
If you have any additional questions you can reach out to our Customer Support Team.
Irregular Account Activity Violation
Your account has violated Fiverr’s policies by engaging in irregular account activity.
As outlined in our Community Standards, all users must ensure their account activity remains consistent with Fiverr’s security and integrity guidelines.
Hacking Victim Restriction
We've detected suspicious activity on your account that suggests it may have been accessed without your permission. To protect your security and prevent unauthorized use, your account has been temporarily suspended.
We're working to resolve this as quickly as possible. For further assistance, please contact our Customer Support.
Chargeback
Our system indicated that you filed a dispute/chargeback claim with PayPal or your credit card company/bank. In accordance with our Terms of Service.
We Highly recommend that you close the dispute/chargeback and contact our Customer support representatives to restore your account and resolve this issue through Fiverr.
Learn more about how we protect your account.
Multiple Chargebacks and Disputes
Your account was flagged for multiple Chargebacks and disputes with payment providers, which is in violation of our Terms of Service.
Learn more about disabled accounts.
Dispute claim
We were informed that you filed a dispute/chargeback with your payment provider for one of your orders. This is against our Terms of Service
We Highly recommend that you close the dispute with the payment provider and contact Customer support to resolve this issue within Fiverr. For more information, please review our Terms of Service.
This is your first warning. If you repeat this violation or continue to violate Fiverr’s TOS, your account will be restricted.
Excessive Order Cancellation
Your account has been flagged for excessive cancellations.
Our freelancer community works very hard to provide clients with the best possible service. Constantly canceling your orders is not an acceptable practice within our marketplace, and is not fair to our freelancers. We encourage our clients and freelancers to work together to find a mutually beneficial solution.
Other
Your account has violated Fiverr’s Terms of Service and Community Standards.
Maintaining the integrity of our platform and ensuring the safety of our users are our top priorities.
Identity Verification Not Completed
Sorry, we weren’t able to verify your identity. Therefore, your account has been restricted. You are still able to complete your active orders but cannot place or receive new ones. Please note, you can only communicate with your buyers with whom you have an active order.
You can still perform the ID verification process to verify your identity and reactivate your account. To learn more about ID verification, please visit our Help Center.
Phone Verification Failed
Due to unsuccessful phone number verification attempts, your account has been temporarily suspended.
Please contact our Customer Support team so we can review your case and get back to you with further instructions.
Phone Verification Not Completed
As the phone verification process hasn’t been completed, your account has been temporarily suspended.
Please contact our Customer Support Team so we can review your case and provide further instructions.
Multiple Warnings
We are constantly working on improving every aspect of our marketplace, and after reviewing your account, our Trust and Safety Team determined that it does not meet our Terms of Service and/or other standards stated in other Fiverr policies due to the account receiving multiple warnings.