Fiverr offers background checks to help Pro clients hire with confidence. By ordering this service, organizations can verify a freelancer's past details and criminal history to ensure they meet specific business and compliance requirements.
- What the service provides: Facilitates international or national criminal history searches through a trusted third-party provider.
- Why it's useful: Provides an extra layer of security and helps organizations confirm a freelancer’s history before starting a project.
- Who it’s for: This service is available for Fiverr Pro clients.
Before you begin
- Eligibility: The background check process is handled by a trusted third-party, Checkr, and not directly by Fiverr. Access to and use of criminal information may be subject to country-specific restrictions.
- Setup required: First-time users must initiate the process via a freelancer's profile or the banner next to inbox messages.
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Pricing: Background check pricing depends on the freelancer’s location:
- United States: $60 (before fees and taxes)
- Outside the United States: $110 (before fees and taxes)
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Payment:
- This service can’t be paid for with Fiverr credits or promo codes.
- You must use an available payment method or your existing deposit balance.
- Advanced plan Pro clients are eligible for one free background check a month and additional checks at a 10% discount. Check your Fiverr Pro subscription plan for more information.
How it works
The type of check performed depends on the freelancer's location and local regulations:
- Reviews major offense conviction records in the freelancer’s home country.
- Scans public lists, media sources, and private records to identify criminal activity.
- A standard search performed for all freelancers based in the United States (USA).
Understanding statuses
You can track the progress of a check directly in your dashboard.
- Clear: The search returned no records.
- Issues found: The report contains information that requires your manual review.
Important: You must review the report in both cases and make hiring decisions based on your own business requirements.
Step-by-step process
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Initiate the request:
- New users: Go to the freelancer's profile or inbox and click the Ensure this freelancer is compliant with your business banner, then select Background check.
- Existing users: Click Background check located under the freelancer's profile or in your inbox.
- Complete payment: Select your payment method. If your Fiverr balance is lower than the total cost, you will be charged the difference.
- Wait for processing: The total process can take up to 12 days. The freelancer has 7 days to give consent, followed by up to 5 days for the review.
- Download the report: Once you receive an email notification that the check is complete, click Get report next to the status to download the full file.
Best practices
- Download immediately: Reports are only available for 45 days. After this period, they are permanently removed and cannot be retrieved.
- Save local copies: Be sure to save the report to your computer before the 45-day window expires.
- Manage access: While all team members can see the result status, only the Admin or the member who requested the check can download the full report.
FAQs
- The entire process can take up to 12 days. This includes a 7-day window for the freelancer to provide their consent and up to 5 days for the actual review to be completed.
- No, the service cannot be paid for with Fiverr credits or promo codes. You must use a standard payment method or your deposit balance.
- The price of a background check depends on the freelancer’s location. Background checks for freelancers based in the United States cost $60, while checks for freelancers located outside the United States cost $110. This difference reflects variations in local regulations and the scope of checks required in different countries. All prices are listed before fees and taxes.
- This status means the report contains information for you to review. You should download the full report and evaluate the findings against your specific business requirements to decide how to proceed.
- The member who requested the check and account Admins are the only users who can download the full report. Other team members can see the final result status (e.g., Clear) but cannot access the detailed report.