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Deferred payments

Deferred Payments is a credit-based payment method offered through our third-party partner, Balance. This payment method lets you consolidate your business expenses and pay for your orders later, helping you manage complex internal billing processes with a simplified monthly summary.

This payment option is presently limited and is not available to all Fiverr Pro clients within the United States.

Overview

Deferred Payments allows you to make purchases and pay for them 30 days after the month ends. For example, if you purchase a service on June 1st, you will be charged on July 31st.

This feature is designed for businesses in Fiverr Pro that:

  • Prefer fewer billing transactions.
  • Have complex internal approval or payment flows.
  • Do not always have easy access to credit cards or PayPal.

This option is currently available only to Fiverr Pro clients located in the United States who are subscribed to the Advanced plan. For more details, see our guide on the Fiverr Pro Subscription plans.

Before you begin

  • Role Requirements: Only Admin and Billing Managers can initiate the application for a credit line.
  • Requesting this option: To request deferred payments, contact your Business Success Manager.
  • Currency: If your display currency is not USD, the purchase must still be paid in USD.
  • Alternative Payments: You must have at least one alternative payment method saved to your account before you can disable Deferred Payments.

Functionality & behavior

  • Credit Line: Approved accounts receive a credit line of up to $50,000 USD. No hard credit inquiry is performed during the application process.
  • Team Usage: Team members can use this method if an Admin or Billing Manager sets it as the default payment option.
  • Default Status: Once activated, Deferred Payments becomes your default payment method. You can change this in your settings at any time.
  • Invoicing: You will receive one simplified email summary at the beginning of each month containing all invoices from the previous month.
  • Order Cancellations: If an order is canceled before you pay the monthly invoice, the credit is returned to your credit line. If canceled after payment, funds are returned to your Fiverr Pro Balance.

How to use Deferred Payments

Requesting access

  1. Click your Profile Picture and select Account plan.
  2. Scroll to Explore all Advanced plan features by goals.
  3. Under the Payment & savings section, click Contact BSM (Business Success Manager) to request the feature.

Applying for a credit line

  1. Once enabled for your account, click your Profile Picture >Billing & payments >Payment methods.
  2. Navigate to the Deferred payments section.
  3. Click Start application and follow the instructions in the pop-up window.
  4. After approval, click Activate deferred payments to begin using the credit line.
     

Paying your invoices

  1. You can pay via the monthly email sent by our partner, Balance, by connecting your account.
  2. Alternatively, go to Billing & payments > Payment methods.
  3. Click Pay outstanding invoices to be redirected to the payment portal. Payments are typically made via ACH (direct transfer).

Disabling or Reactivating

  • To disable: Go to the Payment methods tab, click the 3 dots next to Deferred Payments, and select Disable.
  • To reactivate: Go to the Payment methods tab, click the 3 dots, and select Enable.

Troubleshooting & best practices

  • Application Status: If your application is "Pending," it is still being reviewed by Balance. If it is "Suspended," you likely have overdue outstanding invoices that must be paid to restore service.
  • Denied Applications: If your application is denied, you may reapply after a 90-day waiting period.
  • Support: For specific questions regarding your credit line or the Balance portal, contact support@getbalance.com.

The evaluation process utilizes Balance's services (Balance terms & conditions), and its criteria are subject to change. The decision is dynamic and may be altered based on additional internal factors. No hard inquiry will be conducted during this process.

FAQs

  • You can request this payment method by contacting your Business Success Manager (BSM). This option is currently available for United States-based Fiverr Pro clients who are subscribed to the Advanced plan.
  • After completing the registration, you will receive an activation email from Balance.
  • Your application is approved via Balance. You will receive an activation email from Balance after the review is complete. Balance support support@getbalance.com.
  • If your credit line application is denied, you must undergo a waiting period before resubmitting.
  • Your credit line application does not involve a hard inquiry. For detailed information, please contact Balance directly.
  • To streamline the process of connecting your bank accounts, we've partnered with Plaid, a financial data platform that supports a vast network of US banks. Balance utilizes Plaid's secure connection to retrieve your bank account information. For a comprehensive list of supported financial institutions, please visit https://plaid.com/institutions/. As an alternative, you can manually upload your financial statements for manual processing.
  • The credit amount is determined through an approval process, where you may be granted a credit line of up to $50,000 USD.
  • Balance will send you a monthly email with your invoices at the beginning of each month. You'll be able to pay them directly through the email by connecting your account. All invoices will be available under the Billing and payments section.
  • Pay your deferred payment invoices through the Balance portal. You can also look for the "Pay outstanding invoices" link under the deferred payments section.

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