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Accepting deliveries using the mobile app

Once your order is delivered, you can accept the order and provide a review, decide whether or not to display the delivered work on the freelancer's Gig page (in the Live Portfolio reviews with files area) and share it on social networks.

If you're not ready to accept or aren't satisfied with the delivery, you can request revisions and continue working with your freelancer.
 

Receiving a delivery

As soon as your freelancer delivers the order, you'll be able to accept it or ask for modifications.
  1. Once your order is delivered, you will see a notification in the 'Notifications' icon at the bottom of your screen.
  2. Within the order page, click either "Approve delivery" or "I'm not ready yet."
    • If no action is taken after three days, your order will auto-complete.
    • If you request revisions, you can simply write a message to your freelancer and explain what you would like them to revise.

 

Accept and review an order

To accept and leave a review for your order:

  1. Once you click "Approve delivery", you'll be offered to share your public rating and feedback for the freelancer with the community.
  2. Click "Submit" when you're done.
  3. If you are satisfied with your order, you'll be able to leave a tip for the freelancer. 
  4. You can also give a custom tip by clicking "Enter custom amount."
    • You can also leave a tip at a later point from your order page.
    • Once you rate the delivery, you will have the option to share it on Facebook, X, Google, LinkedIn, or by email.

Request revisions or extend your review time

If you aren't ready to accept the delivery, you can select "I'm not ready yet."

  1. In the text box, explain in more details the reason for your selection.

  2. You'll also have options to select and provide what is needed:

    • I need a revision
      This is if the freelancer needs to revise or change something with the delivery. 

    • I need more time to review
      If you need more time to review the delivery.
      Note: The client can add up to 5 days per delivery, and can make multiple requests. Not all requests need to be submitted at once.

    • Resolution Center
      If you are dissatisfied with the delivery or need help resolving an issue, please refer to our article on 'Canceling an Order with the Resolution Center'.

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