We understand that people don't always get along - we're human after all! Whether it's personal chemistry, unmet expectations, or communication difficulties, you may not want to work with certain clients again in the future. As you may know, clients can choose to stop their communications with freelancers or refrain from ordering, and, in turn, you have the option to block all communication and orders from certain clients as well.
To block a client:
- You can block a client by using the inbox actions feature as seen in your inbox.
- Once the client has been blocked, they will not be able to communicate or place an order with you.
- The blocked client will be unable to view your Gigs or your profile.
- You may choose to unblock and do so by clicking Unblock.
FAQs
- If you experience an issue with a client during an order, please let Customer Support know immediately using the Contact us tab at the bottom of the page so that one of our customer service agents can assist accordingly. Once the order has been completed, it is then possible to block the client.
- You can only block clients who have previously placed an order with you.