On Fiverr, some services require physical delivery, such as arts and crafts, collectibles, and so on.
For these particular Gigs, freelancers are required to add an additional flat-rate shipping fee that covers both local and/or international shipping.
Note: Gigs that include physical shipping must be updated so that you can keep selling.
How to include shipping costs within Gig packages
Follow these steps to update your Gig package prices to include shipping costs:
- Go to 'Gigs that include shipping' and select 'Edit Gig.'
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Go to the 'Pricing' tab:
- In the 'Shipping' section, unselect the shipping option.
- In the 'Packages' table, two actions are required:
- For Shipping: Select it to let clients know your Gig price includes shipping.
- For Price: Update your prices to include a flat-rate shipping fee.
- If necessary, update Delivery Time.
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- Clients must provide a shipping address.
- Fiverr does not handle or guarantee shipping, tracking, quality, condition, and/or delivery of shipped items.
- Fiverr is not responsible or liable for any damages or other problems resulting from shipping.
- A tracking number is a great way to avoid disputes related to shipping.
When delivering a service, as a freelancer, we recommend entering the tracking number (if available) on the order page. - For shipped Gigs, once an item is delivered, the buyer has 14 days to respond and post a review.