Managing your Gigs

The Gig management page is your central hub for viewing, updating, and tracking all your Gigs on Fiverr. You can monitor performance, control your order flow, and keep your services running smoothly. This article explains how to manage your Gig statuses, read your statistics, and use the limit orders in queue feature.

Before you begin

• Go to My Business > Gigs from the top navigation to access the Gig management page.
• Gig statistics are not available on the Fiverr app. Use a desktop browser to view them.

Gig statuses

On the Gig management page, you can view your Gigs by status. For each Gig, you can also see the total number of impressions, clicks, orders, and cancellations. If a Gig is eligible for Subscriptions, the Plans area will show you the option to manage them.

Your Gig can have one of the following statuses:

• Active: Your Gig is live and visible in the marketplace.
• Pending Approval: Your Gig is under review.
• Requires Modification: Your Gig requires edits before it can be published. If it requires edits, additional information on what needs to be changed is shared under this status.
• Draft: Your Gig has not been published yet.
• Denied: Your Gig was not approved. You can view the reason on the Gig management page.
• Paused: Your Gig is not currently visible to clients, but you can reactivate it.

Available actions by Gig status

Depending on the status of your Gig, you can take the following actions:

• Preview
• Edit
• Pause
• Activate
• Share
• Delete
• Add Video
• Manage Live Portfolio

Denied Gigs

If your Gig is denied, you will see an alert at the top of the Gig management page. Click click here in the alert to go to the Denied Gigs section. There, hover over the exclamation mark icon to see a short explanation, or click the Gig to expand the section and view the full reason.

Gig actions

• To create a new Gig, click the Create a new Gig button on the Gig management page.

  Learn the step-by-step process with Creating a Gig.

  The number of active Gigs you can have at one time depends on your freelancer level:

  Level	Active Gig limit
  New freelancer	4
  Level 1	10
  Level 2	10
  Top Rated	30

  If you reach your active Gig limit, you will see a banner on the Gig management page. You will not be able to create new Gigs or unpause existing ones until you are within your limit.

  Gigs created before your current level will not be automatically deleted or paused, even if your level changes and they exceed the current limit for it.

• Follow these steps to edit your Gig:

  1. Go to My Business > Gigs.
  2. Find the Gig you want to update and click the arrow to the right of it.
  3. Select Edit.
  4. Make your changes across any of the tabs: Overview, Pricing, Description, Requirements, Gallery, and others.
  5. Save your changes.

  Significant edits, such as changes to the title, category, or pricing, may trigger a review. Your Gig may not be visible until the review is complete. If you change your Gig title, the URL link will remain with the old one as that cannot be changed.

• Follow these steps to pause or activate your Gig:
  1. Go to My Business > Gigs.
  2. Find the Gig you want to manage and click the arrow to the right of it.
  3. Select Pause or Activate.
• Follow these steps to delete your Gig:
  1. Go to My Business > Gigs.
  2. Find the Gig you want to remove and click the arrow to the right of it.
  3. Select Delete.

• Follow these steps to translate your Gig:

  1. Go to My Business > Gigs.
  2. Select the Gig you want to translate and click the arrow to the right of it.
  3. Select Edit Translation.
  4. Edit the fields for your Gig title, description, FAQs, price packages, and gallery details.
  5. Save your changes.

  Completed translations go through an approval and review process. A notification will appear when the review is done.

Gig Summary feature

Gig Summary is an AI-generated overview that appears at the top of your Gig page, giving potential clients a quick, structured snapshot of what you offer.

• This feature is rolling out gradually and will be automatically enabled for managed Seller Plus Premium freelancers on eligible Gigs. Gig's eligibility is based on Gig activity and the freelancer's history.

• Gig Summary is designed to help your Gig perform better by improving the experience for potential clients browsing your page, and increasing your visibility in search engines and AI-powered search results.

  You can enable or disable Gig Summary at any time from your freelancer account:

  1. Go to My Business.
  2. Select Gigs and click Edit on the relevant Gig.
  3. Open Advanced Settings.
  4. Scroll down and check or uncheck the Gig Summary option.

Gig Summary is generated by AI, and while we aim for accuracy, errors can occasionally occur. If anything in your Gig Summary seems incorrect or doesn't reflect your services well, please reach out to our Support team.

Viewing Gig statistics

Each Gig has its own statistics dashboard. Clicking a Gig opens a view that shows your performance data, Gig status, Gig info, and controls for limit orders in the queue, and activates the watermark.

The Fiverr app shows limited Gig statistics. Use a desktop browser to view them in full.

How to view Gig statistics

1. Go to My Business > Gigs.
2. Click on a Gig title to open its statistics dashboard.
3. Scroll down to view your statistics.
4. To view statistics in graph form, scroll to the performance graph and select the statistic you want to display.

Understanding your Gig statistics

The following statistics are available on your Gig page:

• Impressions are the number of times your Gig appeared in Fiverr thumbnails, including on the homepage, category, and subcategory pages, search results, and user profile pages.
• Clicks are the number of times a user clicked on your Gig after seeing it on the homepage, a category or subcategory page, search results, or a user profile page.
• Orders show the total number of orders placed for this Gig.
• The cancellation rate is the number of all types of canceled orders divided by the total number of orders for this Gig.
• Subscriptions show the current active subscriptions associated with your Gig.
• The conversion rate is calculated by dividing the total number of orders by the total number of impressions for this Gig.
• Gig info shows your average delivery time and the current number of orders in the queue.

• The Gig performance graph shows your statistics over the last 30 days. You can select the statistic you want to view:

  • Impressions
  • Clicks
  • Orders
  • Conversion rate

  

How to use watermarks

The Activate Watermark feature adds a Fiverr watermark to your image deliveries so clients can preview your work without being able to use it before the order is completed. The watermark is automatically enabled when you create a Gig.

How to turn the watermark on or off

1. Go to My Business > Gigs.
2. Click on a Gig title.
3. Click the Activate watermark slider to turn the feature on or off.

Where the watermark is applied

The watermark appears on the following file types in your delivery message while the order is active:

• JPG and JPEG
• TIFF
• BMP
• PNG
• PDF files in the portfolio slideshow
• Work Samples

Where the watermark is not applied

The watermark does not appear on:

• Files sent through the inbox or order page messages
• Deliveries on completed orders
• Gig Gallery images
• Files inside ZIP archives
• PDF files when opened in fullscreen mode

Watermark on milestone orders

On milestone orders, the watermark is only removed once the entire order is completed. If a milestone is stopped or canceled while a previous one is completed, the watermark is lifted because the order is finalized.

Watermark on mobile

The watermark is visible on both the iOS and Android apps. However, you cannot turn the watermark on or off through the mobile app. Use a desktop browser to manage this setting.

Limiting orders in queue

The limit orders in queue feature lets you control how many orders you take on at one time. Once you reach your set limit, your Gig is temporarily removed from Fiverr search so new clients cannot find it.

You can also enable Keep Direct Link Active, which allows anyone with a direct link to your Gig, such as returning clients, to still place an order even after your limit is reached.

Using this feature does not affect your ranking or ratings.

How to set a limit on orders in queue

1. Go to My Business > Gigs and click on the Gig you want to manage.
2. Scroll to the Limit orders in queue toggle and click it to activate the feature. The toggle turns green when active.
3. Enter the maximum number of orders you want in your queue at one time.
4. Save your settings.

Set your limit to a number of orders you can handle successfully. If you turn off this feature, your Gig will return to search results approximately 15 minutes later.

FAQs

• Yes. Go to My Business > Gigs, click the arrow next to the Gig, and select Pause. When you are ready to accept orders again, select Activate using the same steps.
• Significant changes, such as edits to the title, category, or pricing, may trigger a review. Your Gig may not be visible during this time. This is a normal part of our process.
• You will see a banner on the Gig management page. You will not be able to create new Gigs or unpause existing ones until you are within your limit. Gigs created before the current limits were introduced will not be automatically deleted or paused.
• Once your limit is reached, your Gig is removed from search. If you enable Keep Direct Link Active, clients with a direct link can still place an order.
• Your Gig will return to search results approximately 15 minutes after you disable the feature.
• Statistics are displayed for the past 30 days by default.
• An impression is counted each time your Gig appears in a thumbnail on the homepage, search results, or a category page. A click is counted when a user opens your Gig by clicking on it from one of those locations.
• The conversion rate shows how often impressions turn into orders. It is calculated by dividing the total number of orders by the total number of impressions for your Gig.
• No. Using this feature does not affect your ranking or ratings.
• The watermark is applied to JPG, JPEG, TIFF, BMP, and PNG files in your delivery message while the order is active.
• No. The watermark only appears on files in the delivery message of an active order. Files sent through inbox or order page messages are not watermarked.
• The watermark is removed once the order is completed. On milestone orders, it is only removed when the entire order is completed, not after individual milestones.
• No. You can view the watermark on the iOS and Android apps, but you can only turn it on or off from a desktop browser.
• Yes. The watermark feature is automatically enabled when you create a Gig. You can turn it off at any time from your Gig statistics page.