Answering potential clients

When you receive a message on Fiverr, you should respond promptly and in a courteous way.

Here are some tips to help you along the way:

  • You can also set your available hours and automatic reply messages to let clients know you'll get back to them when you're free.

    Learn more with Setting your availability, Set up your auto reply and The art of auto replies.

  • Consider personalizing your messages to help cater to your client's individual needs.
  • Whether you give them advice or a recommendation, giving them what they need will help build trust and create a good relationship with them.
    It's a good practice to end your messages with a question, engage the client, and help them decide.
  • If you have enough information to create an order, you can send a custom offer.
  • Read it out loud to yourself to see if it's an answer that you would want to receive.
  • Happy selling, and good luck on your Fiverr journey ahead!

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