As a freelancer, we know it may be challenging to track your orders and other details regarding your Fiverr account. Fiverr's Dashboard lets you effectively manage your business.
Access the Dashboard
1. You can access the Dashboard via the Selling menu header.
2. At the top right of the Dashboard, you will automatically see all your Active orders and the total earnings you'll receive once completed.
Note: Orders are sorted according to their due date. Sorting is done by the relevant action needed to be performed by the seller first, and then by the buyer (with the most important orders at the top).
3. Each order displays the buyer's username, price, due date (delivery time), and status.
To view the Order's page, click View.
4. You can filter your orders by your preferred status in the drop-down menu, located on the top-right side of the Dashboard.
Order status filter options |
|
|
Type of order |
Explanation |
| Active | All orders placed by your buyers that are not completed, nor have been canceled. |
|
Late |
Overdue orders (past the original delivery due date). |
|
In Progress |
Orders that you have already started to work on. |
|
Dispute by seller |
Orders where you opened a dispute in the Resolution Center. |
|
In Revision |
Orders you are working on after the buyer submitted a revision request. |
|
Dispute by buyer |
Orders where your buyer opened a dispute in the Resolution Center. |
|
Delivered |
Orders that you have already delivered. |
|
Incomplete |
Orders that are waiting for the buyer to submit the requirements. |
View your Profile details
On the left side of the Dashboard, you can view your Profile details—including the four standards you need to maintain your level (response rate, delivery rate, order completion rate, and rating:
-
Response Rate
This shows the percentage of inquiries you responded to in the last 60 days. To maintain your level, you need to reply to 90% of messages received during the previous 60 days.
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Delivered on Time
This shows the overall percentage of orders delivered on time (past 60 days). To maintain your level, you need to deliver 90% of your orders on time over 60 days.
-
Orders Completed
This shows the percentage of completed orders without cancellations.
To maintain your level, you need to complete 90% of your orders over 60 days.
-
Rating
This shows your overall seller rating displayed by percentage.
To maintain your level, you need to maintain a 4.7-star rating over the course of 60 days.
In this area, you can also view:
-
Earned in (current month)
These earnings only include your cleared payments and any compensation handled by Customer Support within the calendar month. It will display as "Earned in _current month_".
-
Response Time
This tracks how quickly you respond to the first inbox message from a potential buyer within 24 hours of receiving that message. Response time is based on the last 60 days of your activity.