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Taxes on orders

Overview

When purchasing services on Fiverr, clients may be charged with indirect taxes (for example, Sales tax, VAT, or GST) depending on their location and the applicable local laws. These taxes are in addition to the original service price. 
We clearly display all applicable fees and taxes on the final checkout page, allowing you to approve the total amount charged before payment. The specific taxes charged are also clearly displayed on your invoices. Any taxes we collect are forwarded to the relevant tax authorities and are clearly displayed on your invoices.

We are unable to accommodate users' exemptions from state sales/use taxes on orders. Taxes charged cannot be refunded by Fiverr and must be claimed back through the local tax authorities (when applicable). If you have a purchase exempt from taxation, contact your tax advisor for the best method to handle any refund of taxes paid.

Subscription services are subject to applicable taxes.

How to add your billing & tax information

To ensure we charge the correct taxes and that you receive accurate invoices, please update your billing details before completing your purchase.

  1. Go to Profile picture Billing & Payments.
  2. Click Billing information.
  3. Fill in the required fields.
    image (7).png
  4. To receive invoices at your registered email address, check the box in the billing section. If you wish to receive your invoices at an email other than the one registered on your account, enter the email address at the bottom of the page.

If no billing information is listed, the invoice will be issued with the account's username only.

Countries where clients pay indirect taxes

In certain countries, we are required to collect taxes (such as VAT or GST) on purchases made by clients unless a valid tax identification number is provided. 
The specific tax rate and requirements for each country are outlined below.

  •  
    • For clients in Australia, we charge 10% GST on services purchased, unless you provide a valid Australian Business Number (ABN) and confirm you are registered for GST.
    • Your ABN is an 11-digit number.
    • If you do not provide your valid ABN and confirm your GST registration, we will charge GST.
  •  
    • For clients in Canada, we charge GST/HST & QST on digital services purchased. We must collect the tax from the relevant users according to their province or territory.
    • If you enter a valid GST/HST ID, you will be exempt from paying federal taxes.
    • If you are a Quebec user and enter a valid QST ID, you will be exempt from paying QST.
  •  
    • For clients in Chile, we charge 19% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID and acknowledge that you're registered for VAT to avoid being charged VAT.
    • Your VAT ID is 9 characters (an 8-digit serial number and a 1-digit verification character, which is a number 0–9 or the letter “K”).
  •  
    • For clients in Colombia, we charge 19% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID and acknowledge that you're registered for VAT to avoid being charged VAT.
    • Your VAT ID may have 9 or 10 alphanumeric characters, starting with a number and potentially ending with a letter (for example, 01234567A or 012345678A).
  •  
    • For clients in India, we charge 18% GST on goods and services purchased.
    • If you are registered for GST, provide your valid GSTIN number and acknowledge that you're registered for GST to avoid being charged.
  •  
    • For clients in Israel, we charge 18% VAT on goods and services purchased.
    • If you have a valid Israeli VAT ID number and are eligible for a tax refund, you may submit Fiverr's invoice to the Israeli Tax Authorities.
    • If you do not have a VAT ID number, consult with your local tax authorities to claim back these funds.
  •  
    • For clients in Kenya, we charge 16% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID and acknowledge that you're registered for VAT to avoid being charged.
  •  
    • For clients in Mexico, we charge 16% VAT on goods and services purchased.
    • VAT is calculated on the total of the platform’s 20% commission on the total order amount and the service fee (paid by the client).
  •  
    • For clients in New Zealand, we charge 15% GST on goods and services purchased.
    • If you are registered for GST, provide a valid GST ID and acknowledge that you are registered for GST.
  •  
    • For clients in Nigeria, we charge 7.5% VAT on goods and services purchased.
  •  
    • For clients in Norway, we charge 25% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID and acknowledge that you're registered for VAT to avoid being charged VAT.
    • Your Norwegian organization number is a 9-digit number (for example, 123456789).
  •  
    • For clients in Russia, we charge 22% VAT on goods and services purchased.
  •  
    • For clients in Singapore, we charge 9% GST on goods and services purchased.
    • If you are registered for GST, provide your valid GST ID and acknowledge that you're registered for GST to avoid being charged GST.
    • Your GST registration number is a unique 10-character tax ID consisting of numbers and letters.
  •  
    • For clients in South Africa, we charge 15% VAT on goods and services purchased.
    • VAT is calculated on the total of the platform’s 20% commission on the total order amount and the service fee (paid by the client).
  •  
    • For clients in South Korea, we charge 10% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID and acknowledge that you're registered for VAT to avoid being charged VAT.
    • Your VAT ID is a 10-digit numeric code.
  •  
    • For clients in Thailand, we charge 7% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID and acknowledge that you're registered for VAT to avoid being charged VAT.
    • Your VAT ID is a 13-digit numeric code.
  •  
    • For clients located in Turkey, we charge 20% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID (VKN - Vergi Kimlik Numarası) and acknowledge that you're registered for VAT to avoid being charged.
    • Your VAT ID registration number is a 10-digit numeric code.
  •  
    • For clients in Ukraine, we charge 20% VAT on goods and services purchased.
    • If you are registered for VAT, provide your valid VAT ID and acknowledge that you're registered for VAT to avoid being charged VAT.
    • Your VAT registration number is a unique 12-digit numeric code (for example, 123456789123).
  •  
    • For clients in the UAE, we charge 5% VAT on goods and services purchased.
    • VAT is calculated on the total of the platform’s 20% commission on the total order amount and the service fee (paid by the client).

  •  

    • Due to US tax laws, if you are a client in the US, you may need to pay state Sales Tax for services bought on Fiverr.
    • You may be required to fill in your ZIP Code at checkout and see a new pricing component on your payment page.
    • The Sales Tax will be calculated according to your billing address, the relevant state tax laws, and the type of service you are purchasing.
    • Not all states tax the same services, and not all states have the same rates.

    The tax is applied only in certain states in the US:

    • Alabama (AL)
    • Arizona (AZ)
    • Arkansas (AR)
    • Colorado (CO)
    • Connecticut (CT)
    • District of Columbia (DC)
    • Hawaii (HI)
    • Idaho (ID)
    • Illinois (IL)
    • Indiana (IN)
    • Iowa (IA)
    • Kansas (KS)
    • Kentucky (KY)
    • Louisiana (LA)
    • Maine (ME)
    • Maryland (MD)
    • Massachusetts (MA)
    • Minnesota (MN)
    • Mississippi (MS)
    • Nebraska (NE)
    • New Mexico (NM)
    • New Jersey (NJ)
    • New York (NY)
    • North Carolina (NC)
    • Ohio (OH)
    • Pennsylvania (PA)
    • Rhode Island (RI)
    • South Carolina (SC)
    • South Dakota (SD)
    • Tennessee (TN)
    • Texas (TX)
    • Utah (UT)
    • Vermont (VT)
    • Washington (WA)
    • West Virginia (WV)
    • Wisconsin (WI)
    • Wyoming (WY)

FAQs

  • Unfortunately, our current processes are unable to accommodate exemptions from state sales/use taxes on sales transactions. If you have a purchase exempt from taxation, contact your tax advisor for the best method to handle any refund of taxes paid.
  • The US Sales Tax will be calculated according to your billing address, the relevant state tax laws, and the type of service you are purchasing. Not all states tax the same services, and not all states have the same rates.

Summary

Understanding your tax obligations is an important part of purchasing services on Fiverr. We strive to be transparent about any applicable indirect taxes by clearly showing them at checkout and processing them correctly to the relevant authorities.

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