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Disclaimer: Fiverr has removed the ability to create a new Fiverr revenue card for new users. However, if you already have one registered, you can continue to use it and once removed, it will no longer be an option. Existing users – when your Fiverr revenue card expires, you will be given the option to replace your Fiverr Branded revenue card with a new Payoneer Branded card instead. Payoneer will contact eligible card holders directly up to 90 days before the expiration of the Fiverr revenue card and will offer the option to receive a replacement card. The new Payoneer card will continue to work as your Cashout method on Fiverr, no action is required from you. If you have funds on your Fiverr revenue card, and you have not requested a replacement Payoneer card, you will need to contact Payoneer customer care for an alternative option to access your funds. |
Learn more about payout methods and withdrawals with Payout methods and Withdraw your earnings.
Set up your Fiverr revenue card
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Log in > click your Profile picture > Switch to selling > Earnings.
If you have money available in the Available funds area, then you'll have various options to withdraw funds.
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Click Withdraw balance or Manage payout methods > Fiverr revenue card.
A notification appears asking you to check your email for further instructions on adding your Payoneer account, which is the Fiverr revenue card.
Note: Once you receive the email, you will need to define your Payoneer account.
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To continue with the process of setting up your Payoneer account, click the link in the email. You will be redirected to Fiverr.
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Click Get started. If you set up a security question or phone verification, you will need to confirm to continue. You will be redirected to the Payoneer prepaid MasterCard website.
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Follow the instructions for the prepaid card setup.
If you already have a Payoneer prepaid MasterCard, click the Click here link (located on the right of the page) to connect it to your Fiverr account.
Important things to know
Please note: Your payment processor may apply extra fees, and transfers may take up to 7 business days.
You can review all fees associated with the card.
FAQs
1. How can I update/remove my Fiverr revenue card and/or Payoneer account?
You can remove your Payoneer account from the earnings page. To update your Payoneer account's information, please contact Payoneer Support.
Once it has been removed, you can then add a new Payoneer account to your Fiverr account—the same way you previously did.
Learn more with Payout methods.
2. How can I change my bank details?
To change your bank details, you will need to reach out to Payoneer Support. Be prepared to provide them with a reason for the requested change along with a bank statement, voided check (readable, high quality, and not cropped), or a screenshot (that should include all bank details and URL), and your online bank account with all the relevant banking details.
Once you provide the needed information and documentation, Payoneer Support will update your bank account details.
3. How can I add special characters to my bank account details?
You may be restricted from inputting special characters ('.', '*', '/', '#' etc.) during registration. Should this be the case, please still complete the registration as requested.
Once complete, please contact Payoneer Support, submit a copy of your recent bank statement, and request to update your bank details (without the special characters) so that they match those in the provided document.
4. Where's my payment?
Delayed payment? No problem. We’ll get to the bottom of it.
A few things to take into consideration:
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Was the payment issued?
If not, please contact Fiverr's Customer Support for further clarification.
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Is any additional information required?
Please check your e-mail in case Payoneer contacted you about additional information needed in order to process your payment or confirm your bank details.
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Have enough business days passed?
If not enough time has passed, don’t worry. Keep in mind that every country has a standard amount of acceptable business days that it takes to issue payments.
Please allow 1-3 business days for payments in local currency or 5-7 business days in case you requested to receive USD (wire), and you are located outside the US.
However, if you're still missing a payment, please contact Payoneer Support to ensure your banking details are correct. Be prepared to provide them with a bank statement or voided check dated less than three months back.