Disclaimer: Fiverr has removed the ability to create a new Fiverr revenue card for new users. However, if you already have one registered, you can continue to use it and once removed, it will no longer be an option.
Existing users – when your Fiverr revenue card expires, you will be given the option to replace your Fiverr Branded revenue card with a new Payoneer Branded card instead. Payoneer will contact eligible card holders directly up to 90 days before the expiration of the Fiverr revenue card and will offer the option to receive a replacement card.
The new Payoneer card will continue to work as your Cashout method on Fiverr, no action is required from you. If you have funds on your Fiverr revenue card, and you have not requested a replacement Payoneer card, you will need to contact Payoneer customer care for an alternative option to access your funds.
The Fiverr revenue card enables you to withdraw funds into the palm of your hand anywhere you go—and is available worldwide. Supported through Payoneer and powered by MasterCard, you can withdraw available funds via your earnings page.
Setting up your Fiverr Revenue Card
- Navigate to 'My business', then select 'Earnings'.
If you have money available in the 'Available funds' area, then you'll have various options to withdraw funds. - Click on 'Withdraw balance' or 'Manage payout methods' and select Fiverr revenue card.
A notification appears asking you to check your email for further instructions on adding your Payoneer account, which is the Fiverr revenue card. Once you receive the email, you will need to confirm your Payoneer account. - To continue with the process of setting up your Payoneer account, click the link in the email. You will be redirected to Fiverr.
- Click 'Get started'. If you set up a security question or phone verification, you will need to confirm to continue. You will be redirected to the Payoneer prepaid MasterCard website.
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Follow the instructions for the prepaid card setup.
If you already have a Payoneer prepaid MasterCard, click the Click here link (located on the right of the page) to connect it to your Fiverr account.
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The minimum withdrawal is $30. You will be able to withdraw the funds 14 days after an order is marked as completed (Top Rated will be able to withdraw after 7 days).
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While the Fiverr revenue card is available worldwide, there are 2 exceptions—India and Russia.
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Fiverr does not charge any fees for this card—this is done by MasterCard.
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Your payment processor may apply extra fees, and transfers may take up to 7 business days.
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You can review all fees associated with the card.
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FAQs
- You can remove your Payoneer account from the earnings page. To update your Payoneer account's information, please contact Payoneer Support.
Once it has been removed, you can then add a new Payoneer account to your Fiverr account—the same way you previously did. - To change your bank details, you will need to reach out to Payoneer Support. Be prepared to provide them with a reason for the requested change along with a bank statement, voided check (readable, high quality, and not cropped), or a screenshot (that should include all bank details and URL), and your online bank account with all the relevant banking details.
Once you provide the needed information and documentation, Payoneer Support will update your bank account details. - You may be restricted from inputting special characters ('.', '*', '/', '#' etc.) during registration. Should this be the case, please still complete the registration as requested.
Once complete, please contact Payoneer Support, submit a copy of your recent bank statement, and request to update your bank details (without the special characters) so that they match those in the provided document. -
Delayed payment? No problem. We’ll get to the bottom of it.
A few things to take into consideration:-
Was the payment issued?
If not, please contact Customer Support using the Contact us tab at the bottom of the page for further clarification.
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Is any additional information required?
Please check your e-mail in case Payoneer contacted you about additional information needed in order to process your payment or confirm your bank details.
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Have enough business days passed?
If not enough time has passed, don’t worry. Keep in mind that every country has a standard amount of acceptable business days that it takes to issue payments.
Please allow 1-3 business days for payments in local currency or 5-7 business days in case you requested to receive USD (wire), and you are located outside the US.
However, if you're still missing a payment, please contact Payoneer Support to ensure your banking details are correct. Be prepared to provide them with a bank statement or voided check dated less than three months back.
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Was the payment issued?
Learn more about payout methods and withdrawals with Payout methods and Withdraw your earnings.