Subscriptions lets you offer your services on an ongoing basis, work long-term with your favorite clients, and attract new ones.
If you’re eligible, you can offer subscriptions with your custom orders and also add them to your Gigs.
What you need to know
Subscriptions are only available to eligible freelancers in certain categories.
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- A subscription can be offered to a client for a monthly period of 3 or 6 months.
- Offer discounts of 5%, 10%, 15%, or 20%.
- The discount applies to all related Gig packages—the discount starts with the second order.
- Clients can update their requirements for each order—if a client wants add-ons, they need to message you via the order page.
- Each subscription order is a standalone order—the next subscription order will start even if the previous order is not completed.
- Your clients will be asked to rate your services after each delivery.
- Clients can cancel upcoming subscription orders; however, if an order has already started then regular cancelation terms apply.
Freelancers metrics
You can cancel a subscription order and it won’t affect your freelancer metrics.
- To cancel your subscription, please go to the order page and then the 'Subscriptions' tab.
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- You must cancel a subscription at least 10 days before the renewal date so that your metrics are not affected.
- Your metrics are only affected if you cancel after an order that has already started.
FAQs
- Subscriptions help you get more Gig exposure and potentially generate more income. With more repeat business, you’ll increase your repeat business score.
- Eligible freelancers—those who meet Fiverr criteria—can offer subscriptions in select categories. To see if your Gigs are eligible, go to your 'Manage Gigs' page.
- No, you cannot combine milestone and subscription orders.
- Clients can see the subscription option at the end of every Gig package description, in the 'Compare packages' table, or by filtering the listing page for “Subscription services.”
- You’ll get paid after every delivery.
- You can only create a subscription custom offer from desktop or mobile web, but clients can accept and pay via mobile.
- You can offer subscriptions to any of your Gigs if they’re priced at $10 or more.
Tip: First, add subscriptions to your existing Gigs as they have more exposure. -
You can offer a subscription for up to 6 months.
- Daily subscription: Orders can recur every 5 to 29 days
- Weekly subscription: Order can recur every 1 to 7 weeks
- Monthly subscription: Order can recur every 1 to 2 months
- You can choose to offer a discount of 5%, 10%, 15%, or 20% on your Gig, but it’s not a must. The chosen discount applies to all packages related to a given Gig—the discount starts with the second order.
- Currently, you can’t change the subscription’s start date.
- Clients can ask for new requirements via the order page.
- You can add and remove subscriptions at any time.
- You can cancel a subscription order at least 10 days before an order starts and it won’t affect your freelancer metrics—go to your order page and click on the 'Subscription' tab.
- Subscription orders are like regular orders; they auto-complete if the client doesn’t accept the order 3 days after delivery.
For clients, read more on subscriptions here.