The "What people loved about this seller" section on your Gig page shows a short selection of reviews to help clients decide whether to place an order. As a Seller Plus member, you can hand-pick the reviews you want to feature and arrange them in any order. This article will help you understand highlighted reviews and how to use it.
How to get started
- Highlighted Reviews is available to Seller Plus Standard and Premium members.
- The feature only appears on Gigs that have enough eligible reviews. If you don't see it, your Gig may not yet qualify.
- You can select a minimum of 3 and a maximum of 5 reviews.
- Highlighting reviews does not remove or hide any of your other reviews. All reviews remain visible on your Gig in the usual order.
- Editing highlighted reviews is only available on the Fiverr website, not on the mobile app.
How to select your highlighted reviews
1. Go to My Business > Gigs.
2. Click the dropdown arrow next to the Gig you want to update and click Edit.
3. Go to the Advanced Settings tab and scroll to the Highlighted Reviews section.
4. Click Seller's Choice.
5. Browse the review list. Use the keyword search or sort by the filters Most Relevant or Most Recent to find the right ones.
6. Click the checkbox next to each review you want to highlight (minimum 3, maximum 5).
7. Drag and drop your selected reviews into the order you want.
8. Click Confirm, then Save.
How to update or remove your highlighted reviews
Go back to the Highlighted Reviews section in Advanced Settings and click Update Reviews. You can add, remove, or reorder your selection at any time.
Because the date of each review is visible to clients, it is worth refreshing your selection periodically; recent reviews tend to be more persuasive.
Best practices
- Select reviews that speak to the specific type of work you want to attract. A review mentioning a particular skill or outcome is more compelling than a general compliment.
- Update your selection regularly; recent reviews carry more weight with potential clients.
- Use a mix of reviews that highlight different aspects of your service, such as communication, quality, and turnaround time.
- Use the keyword filter to find reviews that mention specific skills or services you want to emphasize.
FAQs
- No. This feature only controls which reviews appear in the highlighted section. All your reviews remain visible in the usual order.
- The option only appears on Gigs with enough eligible reviews. Keep delivering great work and it will become available as your review count grows.
- Automated means Fiverr selects reviews for you. Seller's Choice means you choose between 3 and 5 reviews and arrange them yourself.
- No. You need the Fiverr website to make changes. Highlighted reviews are visible to clients on all devices.