{"article":{"id":360010530058,"url":"https://fiverr.zendesk.com/api/v2/help_center/en-us/articles/360010530058.json","html_url":"https://help.fiverr.com/hc/en-us/articles/360010530058-Withdrawing-your-earnings-managing-payout-methods","author_id":5685377254417,"comments_disabled":true,"draft":false,"promoted":true,"position":0,"vote_sum":-1031,"vote_count":5111,"section_id":37328147042193,"created_at":"2020-06-25T11:20:16Z","updated_at":"2026-09-07T13:05:41Z","name":"Withdrawing your earnings & managing payout methods","title":"Withdrawing your earnings & managing payout methods","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-26T09:50:43Z","user_segment_id":null,"permission_group_id":11587153195153,"content_tag_ids":[],"label_names":["freelancer","Pro freelancer","home_page"],"body":"<p>Once an order is complete, your earnings are ready to withdraw to your preferred payout method. You can withdraw using PayPal, bank transfer via Payoneer, a Payoneer account, or the Fiverr Revenue Card. Before you withdraw, review the requirements and waiting periods below to make sure your account is ready.</p><hr><h2 id=\"h_01KXMXFJQVJE2ABCAVH4C3W287\">Before you begin</h2><h3 id=\"h_01KXMXFJQVW9A7ZTZNJSQK7QFH\">Fiverr Balance vs. earnings</h3><p>Your Fiverr Balance and your earnings are different, and only one of them is withdrawable.</p><ul>\n<li data-list-item-id=\"e757c1d950a545c78b23c5115a8e320b7\">\n<strong>Earnings</strong> are funds you receive from completed orders as a freelancer. These are available for withdrawal.</li>\n<li data-list-item-id=\"e2c9f6763df2727da253be3223ee5dfbf\">\n<strong>Fiverr Balance</strong> consists of funds from order cancellations or refunds on purchases you made as a client. These funds can be refunded to your original payment method or used to place new orders on Fiverr. They cannot be withdrawn. Note: Fiverr credits cannot be refunded to your original payment method.</li>\n</ul><h3 id=\"h_01KXMXFJQVETCC2HDKCEGQ1CGT\">Requirements &amp; restrictions</h3><ul>\n<li data-list-item-id=\"e946a5069557c825c5afbe90ad0f4f560\">\n<strong>Age:</strong> You must be at least 18 years old to withdraw earnings. If you are between 13 and 17, you may use an account owned by a parent or guardian, and earnings must be withdrawn through their account.</li>\n<li data-list-item-id=\"e9d8245e85129d82f733f54b8572305aa\">\n<strong>Multiple accounts:</strong> You can only link a withdrawal method to one Fiverr account. Using the same method across multiple accounts may result in us permanently disabling those accounts.</li>\n<li data-list-item-id=\"e046f4cfcc1bef0d22ab7071c82f4cf7e\">\n<strong>Location:</strong> Each withdrawal method may have different location restrictions. Check directly with your provider to confirm coverage in your area.</li>\n</ul><p class=\"info\">If you add a payment method on the <strong>Billing and Payments</strong> page, it cannot be used to withdraw your earnings. To set up a withdrawal method, go to your <strong>Earnings</strong> page.</p><h2 id=\"h_01KXMXFJQVY512YWAG4K21VTQK\">Available payout methods</h2><figure class=\"wysiwyg-table\" style=\"width: 100%;\"><table class=\"wysiwyg-table-resized\" style=\"border-style: none;\">\n<colgroup>\n<col style=\"width: 25%;\">\n<col style=\"width: 25%;\">\n<col style=\"width: 25%;\">\n<col style=\"width: 25%;\">\n</colgroup>\n<thead><tr>\n<th style=\"border-style: none;\">Payout method</th>\n<th style=\"border-style: none;\">Transfer time</th>\n<th style=\"border-style: none;\">Withdrawal fee</th>\n<th style=\"border-style: none;\">Minimum withdrawal</th>\n</tr></thead>\n<tbody>\n<tr>\n<td style=\"border-style: none;\"><strong>PayPal</strong></td>\n<td style=\"border-style: none;\">24 hours</td>\n<td style=\"border-style: none;\">$0 USD</td>\n<td style=\"border-style: none;\">$1 USD</td>\n</tr>\n<tr>\n<td style=\"border-style: none;\"><strong>Bank Transfer (via Payoneer)</strong></td>\n<td style=\"border-style: none;\">1–3 business days (local currency) or 5–7 business days (USD wire)</td>\n<td style=\"border-style: none;\">$1 USD</td>\n<td style=\"border-style: none;\">$20 USD</td>\n</tr>\n<tr>\n<td style=\"border-style: none;\"><strong>Payoneer Account</strong></td>\n<td style=\"border-style: none;\">Up to 2 business days</td>\n<td style=\"border-style: none;\">$3 USD</td>\n<td style=\"border-style: none;\">$10 USD</td>\n</tr>\n<tr>\n<td style=\"border-style: none;\"><strong>Fiverr Revenue Card</strong></td>\n<td style=\"border-style: none;\">Up to 2 business days</td>\n<td style=\"border-style: none;\">$1–$3 USD</td>\n<td style=\"border-style: none;\">$30 USD</td>\n</tr>\n</tbody>\n</table></figure><p class=\"info\">The Fiverr Revenue Card was discontinued in December 2022. It is only available for existing cardholders.</p><p>For PayPal setup steps, see <a href=\"https://help.fiverr.com/hc/en-us/articles/360011149477-Setting-up-PayPal-as-a-payout-method\" target=\"_blank\" rel=\"noopener noreferrer\">Setting up PayPal as a payout method</a>. For Payoneer setup steps (Bank Transfer or Payoneer Account), see <a href=\"https://help.fiverr.com/hc/en-us/articles/14257019400465-Setting-up-Payoneer-as-a-payout-method\" target=\"_blank\" rel=\"noopener noreferrer\">Setting up Payoneer as a payout method</a>.</p><h2 id=\"h_01KXMXFJQV5CH1F73K7H1F8490\">Waiting periods</h2><p>After certain account actions, you must wait before you can withdraw your earnings:</p><ul>\n<li data-list-item-id=\"e21e19307bc7f3b72db9362bdc17a08b2\">\n<strong>24 hours</strong> after your first withdrawal.</li>\n<li data-list-item-id=\"eff9de26d671a390514bccb6ffe520075\">\n<strong>24 hours</strong> after adding or changing your withdrawal method.</li>\n<li data-list-item-id=\"e129699ef586ccc28774edffc9c1d1217\">\n<strong>48 hours</strong> after updating your verified phone number.</li>\n</ul><p>You can withdraw up to <strong>$5,000 USD</strong> per transaction.</p><h2 id=\"h_01KXMXFJQVR261AVMVAZB9QGD9\">How to withdraw your earnings</h2><div class=\"columns columns-2\">\n<div><ol class=\"list-number\">\n<li class=\"list-item\" data-list-item-id=\"ee4a03a9339701c64bae10733f2e737b4\">Go to <strong>My business</strong> &gt; <strong>Earnings</strong>.</li>\n<li class=\"list-item\" data-list-item-id=\"e11b7bbc8956835888537d63ac85e459d\">In the <strong>Available Funds</strong> section, select <strong>Withdraw balance</strong>.</li>\n<li class=\"list-item\" data-list-item-id=\"e7f28825c4a54551649561798272deb45\">In the pop-up, select your preferred withdrawal method.</li>\n<li class=\"list-item\" data-list-item-id=\"ed25ecb63b3822959259c21e8fca02be5\">To make a partial withdrawal, set the amount you want to withdraw.</li>\n<li class=\"list-item\" data-list-item-id=\"e5534ee633a5d92f609fdfc6e71f8a89f\">Confirm your payout method and amount.</li>\n<li class=\"list-item\" data-list-item-id=\"e08ecb5ac8ffb635213291c211388baa9\">Enter the verification code sent to your registered phone number.</li>\n</ol></div>\n<div>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 72.64%;\"><img style=\"aspect-ratio: 1057/495;\" src=\"https://help.fiverr.com/hc/article_attachments/49067563425937\" alt=\"Earnings page showing available funds and withdraw balance option\" width=\"1057\" height=\"495\"></figure><figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 53.68%;\"><img style=\"aspect-ratio: 601/704;\" src=\"https://help.fiverr.com/hc/article_attachments/49067563427729\" alt=\"Add payout method pop-up\" width=\"601\" height=\"704\"></figure>\n</div>\n</div><h2 id=\"h_01KXMXFJQVR2CHRF9XVSH7TTQK\">How to manage your payout methods</h2><h3 id=\"h_01KXMXFJQV2602J9NEAM431D23\">Edit or remove a payout method</h3><div class=\"columns columns-2\">\n<div><ol class=\"list-number\">\n<li class=\"list-item\" data-list-item-id=\"e7e980aa336f3333727cbbb4f9ec55aad\">Go to your <strong>Earnings</strong> page.</li>\n<li class=\"list-item\" data-list-item-id=\"e41b22b27780847dd9f0902ea6195c0ff\">Select <strong>Manage payout methods</strong>.</li>\n<li class=\"list-item\" data-list-item-id=\"e78497695303820fd449ef9875a833256\">Select the ellipsis menu next to the method you want to change.</li>\n<li class=\"list-item\" data-list-item-id=\"e8de8ab586c60e0149e9251f30824287e\">Select <strong>Remove</strong> or <strong>Change currency</strong>.</li>\n</ol></div>\n<div><figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 77.07%;\"><img style=\"aspect-ratio: 420/292;\" src=\"https://help.fiverr.com/hc/article_attachments/49067563428369\" alt=\"Remove payout method option in ellipsis menu\" width=\"420\" height=\"292\"></figure></div>\n</div><p class=\"info\">To change the currency on a Payoneer withdrawal method, you must remove it and add it again.</p><h3 id=\"h_01KXMXFJQVSC7HFQ5RXZKBTVMP\">On-hold funds for subscription payments</h3><p>If you are subscribed to a paid Fiverr program or feature and do not have a saved payment method on file, the monthly subscription fee will be held from your earnings to keep your subscription active.</p><ul>\n<li data-list-item-id=\"e360d69ec0defc4620da2970ee77c4938\">The on-hold amount is always displayed in USD.</li>\n<li data-list-item-id=\"eb3d5b40a5f49cd00f7a72f91a5a35280\">If you add a payment method, on-hold funds are released immediately and become available for withdrawal.</li>\n<li data-list-item-id=\"e581f30bfd3fa3569b8cb37df09bd6bd5\">If you cancel your subscription, on-hold funds remain until the current billing cycle ends.</li>\n</ul><h3 id=\"h_01KXMXFJQVGMCD4JYVGYWV1E14\">Cash Advance</h3><p>If you have an outstanding Cash Advance, new earnings may automatically be applied to repay the advance. Withdrawals may be blocked until the Cash Advance balance is fully settled.</p><p>Learn more about <a href=\"https://help.fiverr.com/hc/en-us/articles/360017972518-Cash-advance\" target=\"_blank\" rel=\"noopener noreferrer\">Cash Advance</a>.</p><h2 id=\"h_01KXMXFJQVZYYDK38J5K5WVMZJ\">Troubleshooting</h2><ul class=\"js-toggles\">\n<li title=\"My new withdrawal account has been showing as pending for more than 24 hours\" data-list-item-id=\"ed6290df7608f67dfabebfe2a073e0a38\">Remove the account and add it again.</li>\n<li title=\"I am not receiving the withdrawal confirmation email\" data-list-item-id=\"e68d56b618817eaeac992c5d796064b05\">Delete all previous withdrawal emails from your inbox and check your spam folder. If your email uses a private domain, consider switching to a public domain (Yahoo or Google), as private domains may have extra spam filters that block these emails.</li>\n<li title=\"My dashboard shows an ongoing withdrawal, but the funds have not arrived after 24 or more hours\" data-list-item-id=\"eca84d8b5d49e973f366dbb1acf7c5f18\">Contact Customer Support with your withdrawal details.</li>\n<li title=\"The withdrawal button is grayed out\" data-list-item-id=\"ed5b4e1c8a9179f9613db2f3998787244\">If you recently made a withdrawal, or recently changed your phone number or withdrawal method, you may need to wait <strong>24 to 48 hours</strong> before withdrawing again. Customer Support cannot manually bypass these waiting periods.</li>\n<li title=\"My account was accessed without my authorization and funds were withdrawn\" data-list-item-id=\"e5bcf2628aeb26fe103ae3b3f8d1994c5\">Contact your withdrawal provider to report the unauthorized activity, then contact our Customer Support team.</li>\n<li title=\"I withdrew by mistake or to the wrong account\" data-list-item-id=\"e45ff8581ad6fcf4591ce597a9cfdbabf\">Withdrawals are final, and we cannot reverse them. Contact your withdrawal provider to learn about your options.</li>\n<li title=\"I cannot remove my withdrawal account\" data-list-item-id=\"e96d15950200352a9b9db9fbc1aebdf8d\">Contact Customer Support for assistance.</li>\n<li title=\"I have an order with an outstanding chargeback\" data-list-item-id=\"e55b5609fa0535f775621cd973696f94f\">Filing a dispute or chargeback with the bank for a Fiverr payment violates our Payment Terms. The payment provider holds the disputed funds for the duration of the dispute, and Customer Support cannot intervene or expedite this process.</li>\n</ul><h2 id=\"h_01KXMXFJQVPE9VWRPMVV5KD0QM\">FAQs</h2><ul class=\"js-toggles\">\n<li title=\"Where can I view my withdrawals and transaction history?\" data-list-item-id=\"edbf3845e67bf1b50a2873c1b1f72d54c\">Go to <strong>My business</strong> &gt; <strong>Earnings</strong> to view your withdrawal history and all past transactions.</li>\n<li title=\"Can I withdraw to my local bank after the funds arrive in my withdrawal account?\" data-list-item-id=\"eba8bd77a48a42f2b0d6ac3ae7d0ee5ae\">Once funds arrive in your provider account, you can transfer them to your local bank through your provider's platform. We do not manage this transfer.</li>\n<li title=\"How do I obtain an official statement of transfer from my withdrawal provider?\" data-list-item-id=\"ec54d87b6e0a46c319d3a671eafae25d2\">Contact your withdrawal provider directly to request an official transfer statement.</li>\n<li title=\"What happens if I don't reach the minimum withdrawal amount?\" data-list-item-id=\"eb14edd706ba9d5544aed42eb5fef5cea\">Your earnings remain in your Fiverr account until your balance meets the minimum withdrawal amount for your chosen method. If your account is disabled and your remaining balance is below the provider's minimum, the funds cannot be withdrawn.</li>\n<li title=\"What happens if I have more than $5,000 available for withdrawal?\" data-list-item-id=\"ed76b2a43e88aefa34fc7b772a8c0cde5\">You can withdraw up to <strong>$5,000 USD</strong> per transaction. You can initiate multiple withdrawals to transfer larger amounts.</li>\n<li title=\"How can I change the bank account my funds are credited to?\" data-list-item-id=\"ef04ab49b7d1db306cd368dd629f4a2a2\">Go to your payout provider's platform to update your linked bank account. This change is managed directly with PayPal or Payoneer, not through Fiverr.</li>\n<li title=\"My withdrawal method refunded the withdrawal to Fiverr, but I don't see it reflected on my account\" data-list-item-id=\"eb441a1ece354d11e3ddade55587fa012\">Contact Customer Support with your withdrawal details, and we will look into it.</li>\n<li title=\"Why is the amount I received less than the amount I withdrew?\" data-list-item-id=\"e9121d52fe26382768d73a0089ba341a8\">The amount you receive may be less than the amount you withdrew due to currency conversion rates or fees charged by your withdrawal provider. We send the full amount you requested.</li>\n<li title=\"My account was permanently disabled and I cannot log in to withdraw my available funds\" data-list-item-id=\"ef55cca4fdc106bd7a5d2a6f9e6aebcb5\">If your account was permanently disabled, we will send you an email with instructions and a one-time withdrawal link after a <strong>90-day</strong> waiting period. The 90-day period is counted in calendar days from the date your account was disabled. Your account will remain restricted for approximately seven days. If the time frame expires before you use it, contact Customer Support to request a new one.</li>\n<li title=\"My withdrawal account was declined or disabled. What can I do?\" data-list-item-id=\"e751a68888e80e0a5ceb4594680387519\">Contact your withdrawal provider to resolve the issue with your provider account. Once your provider account is active again, return to your Fiverr <strong>Earnings</strong> page to retry the withdrawal.</li>\n<li title=\"What is the difference between my Fiverr Balance and my earnings?\" data-list-item-id=\"eeb7c2bd5dd0dc11ebe476a54f7dd73d6\">Your Fiverr Balance consists of funds you received from refunds on purchases you made as a client. These funds can be refunded to your original payment method or used to place new orders on Fiverr, but they cannot be withdrawn. Fiverr credits cannot be refunded to your original payment method. Only earnings from completed orders as a freelancer are available for withdrawal.</li>\n<li title=\"What happens if I don't add a payout method?\" data-list-item-id=\"e84e845468929a1873a557d326018367e\">Your earnings remain in your Fiverr account. We do not remove your earnings and you can use them on purchases, but you cannot withdraw them until you add a payout method.</li>\n<li title=\"Can I add someone else's withdrawal method to my account?\" data-list-item-id=\"eb38825f3262ae8776d7ac11eb8ca827d\">We strongly recommend against this. Adding another person's withdrawal method to your account creates security risks and can compromise your account integrity. If any issues arise from using a third-party's withdrawal method, we are unable to assist.</li>\n<li title=\"Can I cancel a withdrawal after I submit it?\" data-list-item-id=\"ec1d9335ab543bc8f76aa996fc04f8966\">We cannot cancel or reverse withdrawals once processed. If you withdrew to the wrong account, contact your withdrawal provider to discuss your options.</li>\n</ul>","user_segment_ids":[]}}